Store Manager

TFG (The Foschini Group); Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading retail group in Gauteng is seeking a Store Manager to oversee store operations and drive sales performance. The ideal candidate will have at least 3 years of retail experience, including 1 year in a leadership role. Responsibilities include managing stock, controlling expenses, and ensuring customer satisfaction. Join a dynamic team passionate about fashion and customer service, and enjoy opportunities for growth in a fast-paced environment.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, and performance management.
• Executing in-store merchandising strategy and standards.

Skills

Customer Service Delivery

Leadership

Negotiation & Selling

Strategic Sales Planning

Customer-Focused Approach

Education

Matric certificate

Job description

Store Manager (40hr) - The Fix - Mall of Tembisa

Gauteng, South Africa

Trending

Job Description

Responsibilities:

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Exprience:

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Negotiation & Selling
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

Shape the Future of Fashion with The FIX!

Join The FIX and be at the forefront of fashion innovation. We're dedicated to delivering the latest trends and we need passionate individuals to help us stay ahead. If you're excited about fashion and want to make a real impact in a dynamic fast-paced environment, The FIX is the perfect place for you to thrive & innovate!

Job Info

• Job Identification 11161
• Job Category Stores
• Posting Date 01/09/2026, 08:28 AM
• Apply Before 01/15/2026, 10:00 PM
• Job Schedule Full time