Store Manager

The Legends Agency; Montagu; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail agency in Montagu, Western Cape, is seeking an experienced Store Manager to oversee store operations and drive sales performance. The ideal candidate will have a National Diploma in a related field and 5 years of retail sales experience, including 3 years in a managerial role. Key responsibilities include managing staff, ensuring efficient stock management, and fostering a positive team culture. Strong communication and negotiation skills, along with excellent MS Office competency, are essential for this role.

Qualifications

• 5 years of retail sales experience, with at least 3 in a managerial role.
• Excellent MS Office competency and familiarity with retail systems.
• Track record of meeting sales targets and driving business performance.

Responsibilities

• Overseeing sales performance and customer experience.
• Managing staff scheduling and development.
• Ensuring efficient stock management and loss control.
• Delivering standout visual merchandising and promotional execution.

Skills

Strong communication skills

Negotiation skills

Retail sales experience

MS Office competency

Education

National Diploma in Business Administration, Commerce, Accounting, or related field

Job description

Store Manager

Montague, Western Cape

Reporting to the Regional Manager: Operations, you’ll take full ownership of a retail store ensuring smooth operations, driving sales performance, and leading a motivated team.

What You Need to Bring

• National Diploma in Business Administration, Commerce, Accounting, or a related field
• 5 years of retail sales experience, with at least 3 years in a managerial role
• Strong communication and negotiation skills
• Excellent MS Office competency and familiarity with retail systems
• A track record of meeting sales targets and driving business performance

Your Responsibilities

• Overseeing sales performance and customer experience
• Managing staff scheduling, development, and productivity
• Ensuring efficient stock management, reconciliations, and loss control
• Maintaining operational and administrative systems
• Delivering standout visual merchandising and promotional execution
• Building relationships with customers, suppliers, and internal stakeholders

Key Performance Imperatives

• Understand our products and customers deeply
• Create customer experiences that inform, influence, and inspire
• Drive in-store communication, merchandising and promotional effectiveness
• Deliver on budgets, financial goals, and profitability targets
• Maintain meticulous stock controls and shrinkage management
• Resolve customer complaints with professionalism and urgency
• Ensure consistent compliance with internal processes and external regulations
• Lead a high-impact, diverse team with confidence
• Build trust with staff, customers, and stakeholders
• Foster a positive, high-performance culture
• Drive the adoption of digital tools and inventory platforms
• Create consumer-facing digital content that enhances brand presence
• Champion operational automation for better efficiency