Store Manager

Job Placements; Mbombela; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking a results-driven Store Manager to lead a high-performance store environment. As Store Manager, you will be responsible for driving sales, overseeing inventory management, and ensuring outstanding customer experiences. This role demands strong leadership in training and developing staff, fostering a customer-first culture, and maintaining operational excellence. If you have a passion for retail and people development, we invite you to apply.

Qualifications

• Results-driven leader with a passion for retail and people development.
• Strong operational management skills.
• Experience in customer service and staff training.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Oversee inventory controls and ensure effective stock management.
• Ensure exceptional customer experiences that exceed expectations.

Job description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a

Store Manager

and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, e