Store Manager

Keystone Apparel Company (Pty) Ltd; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Johannesburg seeks a Store Manager to lead staff in achieving sales and customer service goals. The ideal candidate will create a high-performance team, manage store operations efficiently, and ensure compliance with company procedures. Strong leadership and communication skills are essential. Full-time commitment is required.

Qualifications

• Proven leadership skills in a retail environment.
• Strong ability to drive sales and customer satisfaction.
• Excellent communication and teamwork skills.

Responsibilities

• Lead staff to meet sales goals and customer service targets.
• Create and manage a high-performance team.
• Ensure compliance with company procedures and maintain store presentation standards.

Job description

NATURE AND SCOPE OF DUTIES

• The Store Manager leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open / and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.