Store Manager

Surtee Group; Gauteng; On-site; ZAR 300 000 - 480 000; Full time

Job summary

A luxury fashion retailer in Gauteng is seeking an experienced Luxury Fashion Store Manager to oversee daily operations. The manager will lead a sales team, develop sales strategies, and ensure exceptional customer service in a high-end environment. Ideal candidates have over 5 years of luxury retail management experience and a passion for fashion. This role offers an exciting opportunity in a fast-paced setting.

Qualifications

• 5+ years of experience in luxury fashion retail management.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Oversee the daily operations of the store, including sales and inventory management.
• Manage and lead the sales team, providing training and support.
• Develop and implement sales strategies to increase sales.

Skills

Leadership

Customer service

Analytical skills

Problem-solving

Communication

Tools

POS systems

Microsoft Office Suite

Job description

We are seeking an experienced and highly motivated Luxury Fashion Store Manager to oversee the daily operations of our high-end fashion retail store.

The ideal candidate should have a passion for fashion and extensive knowledge of luxury fashion brands.

The candidate must be able to provide excellent customer service and manage the sales team to achieve sales targets and customer satisfaction.

Key Responsibilities

• Oversee the daily operations of the store, including sales, inventory, merchandising, customer service, and staff management.
• Manage and lead the sales team, providing ongoing training and support to ensure they meet their sales targets and provide excellent customer service.
• Develop and implement sales strategies to increase sales and customer satisfaction.
• Analyze sales data and market trends to identify opportunities to improve sales and profitability.
• Maintain inventory levels, including ordering new merchandise and managing stock levels to minimize overstock and out of stock situations.
• Ensure the store is well-maintained, clean, and organized, creating an attractive shopping environment for customers.
• Build and maintain positive relationships with customers, vendors, and other stakeholders.
• Manage the store budget and monitor expenses to ensure profitability.
• Ensure compliance with company policies and procedures, including health and safety regulations.

Qualifications

• 5+ years of experience in luxury fashion retail management.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of luxury fashion brands and current fashion trends.
• Proficient in Microsoft Office Suite and POS systems.
• Flexibility to work weekends, holidays, and evenings as required.

If you are passionate about luxury fashion, have a proven track record in retail management, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.