Store Manager

Truworths; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading fashion retailer in Cape Town seeks a self-motivated retail manager with 3-5 years of experience in managing a fashion retail store. Responsibilities include overseeing store operations, enhancing customer service, and managing stock losses. The ideal candidate will demonstrate strong leadership, organizational skills, and a proven sales track record. This is a full-time position offering opportunities for growth within a dynamic environment.

Qualifications

• 3-5 years’ experience in managing a fashion retail store.
• Proven track record in successfully managing a fashion retail store.

Responsibilities

• Oversee day-to-day running of the store.
• Manage stock losses to meet shrinkage targets.
• Drive turnover to achieve sales targets.
• Maintain the visual appeal of the store.
• Control expenses and conduct regular audits.

Skills

Leadership skills

Planning and organizational skills

Customer service orientation

Sales focus

Administrative skills

Education

Matric or equivalent qualification

Tools

Excel

Word

Job description

Job Description

We are looking for a self‑motivated individual with proven retail management experience and the ability to work within a fast‑paced, ever‑changing environment.

Key Responsibilities

• Day‑to‑day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience

• Matric or equivalent qualification
• 3‑5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store

Essential Competencies

• Computer literate (Excel, Word)
• Excellent administration skills (behavioral)
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service Orientated
• Sales focused and target driven
• Ability to communicate effectively at all levels