Store Manager

Clicks Group Limited; Boksburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Boksburg seeks a Store Manager to effectively manage day-to-day operations and lead a team to achieve operational excellence. Responsibilities include ensuring profitability, delivering exceptional customer service, and managing staff development. The ideal candidate will have a Grade 12 qualification and relevant experience in retail management. Strong leadership, organizational, and financial skills are essential. This is a permanent position offering a market-related salary.

Qualifications

• Matric/Grade 12 is essential.
• Business and/or Retail Management Diploma is desirable.
• 1 to 3 years experience as store manager is essential.

Responsibilities

• Ensure maximum profitability by managing financial indicators.
• Deliver high standards of customer service excellence.
• Ensure effective people management and development.
• Drive compliance to in-store processes.

Skills

Knowledge of store standard operating procedures

Knowledge of legislation, IR and safety and security procedures

Knowledge of customer service

Knowledge of merchandising (visual, layout, Plano gram)

Product knowledge

Knowledge of logistics/supply chain and retail industry

Ability to manage, lead and motivate a team

Verbal and written communication skills

Planning, organising, controlling and delegation skills

Conflict management skills

Financial skills

Problem solving and decision making skills

Performance management

Education

Matric/Grade 12

Business and/or Retail Management Diploma

Job description

Listing reference: 023643 Listing status: Online Apply by: 12 February 2026

Position summary

Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Boksburg Contract: Permanent Remuneration: Market Related EE position: Yes

About our company

Clicks Group

Introduction

The main purpose of the job is to plan, lead and direct the effective management of the day to day operations of the store team in order to achieve operational excellence and business objectives

Job description

• To ensure maximum profitability of the store by managing the key financial indicators (eg. sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• To deliver high standards of customer service excellence consistently, through the achievement of objectives and continuous improvement.
• To ensure effective people management, development and alignment in store, in order to build capability to meet current and future staffing needs.
• To drive and manage compliance to all in-store processes aligned to requirements

Minimum requirements

Qualifications and Experience:

• Matric/Grade 12 (essential).
• Business and/or Retail Management Diploma (desirable).
• 1 to 3 Years experience in a retail environment as store manager (essential).

Skills, Abilities and Job Related Knowledge:

• Knowledge of store standard operating procedures.
• Knowledge of legislation, IR and safety and security procedures.
• Knowledge of customer service.
• Knowledge of merchandising (visual, layout, Plano gram).
• Product knowledge.
• Knowledge of logistics/supply chain and retail industry.
• Ability to manage, lead and motivate a team.
• Verbal and written communication skills.
• Planning, organising, controlling and delegation skills.
• Conflict management skills.
• Financial skills.
• Problem solving and decision making skills
• Performance management.