Store Manager

Pepkor Speciality; Alberton; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company is seeking a Store Manager to oversee daily operations in Alberton, Gauteng. The ideal candidate will be responsible for managing staff, budgets, and ensuring an excellent shopping experience. Requirements include Grade 12 and at least 1-2 years of management experience in a similar environment. Strong leadership, communication skills, and a customer-oriented approach are essential. The role promises a dynamic environment with opportunities for growth and contribution to store profitability.

Qualifications

• At least 1-2 years management experience in similar environment.
• Computer literate and works well under pressure.
• Leadership and staff management skills required.

Responsibilities

• Oversee daily operations and staff management.
• Manage budgets and maintain financial records.
• Ensure excellent customer service and pleasant shopping experience.

Skills

Management experience

Team player

Good communication skills

Customer service oriented

Leadership skills

Attention to detail

Time management

Problem-solving skills

Education

Grade 12

Job description

Job Description

The Store Manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses and training new staff. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff.
• Managing budgets (P&L, Payroll).
• Maintaining statistical and financial records (Daily, weekly and monthly administration).
• Dealing with customer queries and complaints.
• Maximising profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping.
• Inventory Management (Stock Management).
• Ensure store equipment is secured and accounted for.
• Maintenance of health & safety environment for customers and The Crew.
• Understand store daily/weekly/monthly sales targets.
• Produce a store specific action plan to minimise stock loss.

Qualifications

Grade 12

Knowledge, Skills and Experience

• Grade 12
• At least 1-2 years management experience in similar environment
• Computer literate
• Work well under pressure & Resilient
• Team Player
• Leadership and Staff Management skills
• Good communication skills
• Business Sense
• Good attention to detail and accuracy of work
• Good time management
• Resourcefulness & Problem solving capabilities
• Customer service Orientated
• Building and maintaining relationships
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy
• Fashionable