Store Leadership & Customer Experience Coach

Cape Union Mart Group; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A renowned retail company in South Africa is seeking a Management Professional to oversee store operations. The successful candidate will maximize turnover, lead a team, and ensure exceptional customer service. Applicants should have at least 3 years of retail management experience, a clear criminal record, and proficiency in Microsoft Office. The role demands strong leadership skills, adaptability, and the ability to communicate effectively with team members. Join an innovative environment focused on success.

Qualifications

• 3 years of management retail experience is essential.
• A clear criminal record is required.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all store aspects.
• Maximize turnover and profit.
• Minimize stock-related risks through shrinkage monitoring.
• Deliver exceptional customer service.
• Lead talent selection and training initiatives.
• Implement innovative visual merchandising.
• Maintain health and safety practices.
• Align team to company culture.

Skills

Honesty in finances

Inspirational leadership

Adaptability

Communication

Relationship building

Education

Matric or Equivalent

Tools

Microsoft Office proficiency

Job description

A renowned retail company in South Africa is seeking a Management Professional to oversee store operations. The successful candidate will maximize turnover, lead a team, and ensure exceptional customer service. Applicants should have at least 3 years of retail management experience, a clear criminal record, and proficiency in Microsoft Office. The role demands strong leadership skills, adaptability, and the ability to communicate effectively with team members. Join an innovative environment focused on success.