Store Leader - Poetry - Mall of the North

Cape Union Mart; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Polokwane is looking for a Store Leader. You will manage a large retail store and ensure that sales targets are met while providing exceptional customer service. The ideal candidate has at least 5 years of management experience in retail, strong leadership skills, and the ability to communicate effectively. Come be a part of a vibrant team and create an enjoyable shopping experience.

Qualifications

• Clear Criminal record is required.
• 5+ years of Store Management experience.
• 8+ years of Retail experience.

Responsibilities

• Achieve annual sales budget and control financial aspects.
• Manage stock to minimize loss and ensure availability.
• Deliver exceptional customer service.

Skills

Microsoft – Computer Proficiency

Effective communication

Inspirational leadership

Relationship building

Adaptability

Job description

Job title :

Store Leader - Poetry - Mall of the North

Job Location :

Limpopo, Polokwane

Deadline :

November 06, 2025

Duties and Responsibilities :

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements :

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements :

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience :

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.
• Sales / Retail / Business Development jobs