Store Leader

Old Khaki; Mpumalanga; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A retail company located in KwaZulu-Natal and Mpumalanga seeks an experienced Store Manager with a strong background in retail management. The ideal candidate will have at least 5 years of store management experience and a proven track record in achieving sales targets, managing financial aspects, and providing exceptional customer service. Responsibilities include managing stock, inspiring the team, and ensuring compliance with company policies in a thriving retail environment.

Qualifications

• Minimum of 5 years' store management experience.
• Minimum of 8 years' retail experience.
• Experience in a large retail store with a turnover of more than R 20 million per annum.

Responsibilities

• Achieve the annual sales budget through daily and monthly targets.
• Manage financial aspects to ensure store profitability.
• Adhere to merchandising standards for product mix.
• Ensure proper stock management and availability.
• Deliver exceptional customer service.
• Build relationships with service providers.
• Manage human resources effectively.
• Inspire and motivate team members.
• Implement company policies and procedures.
• Maintain health and safety practices.

Skills

Leadership

Customer service

Financial management

Stock management

Communication

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.