Store Leader

Cape Union Mart International; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Bloemfontein is seeking an experienced Store Manager to achieve sales goals and ensure store profitability. Responsibilities include stock management, exceptional customer service, and effective team leadership. Ideal candidates must possess over 5 years of store management experience, strong communication skills, and proficiency in Microsoft tools. This role is essential for driving store success and fostering a positive work environment.

Qualifications

• 5+ years of store management experience in retail.
• 8+ years of overall retail experience.
• Ability to handle large retail operations.

Responsibilities

• Achieve annual sales targets and manage store profitability.
• Ensure effective stock management and minimize loss.
• Deliver exceptional customer service and build relationships.
• Recruit and manage human resources effectively.

Skills

Sales management

Financial control

Stock management

Customer service

Leadership

Communication

Tools

Microsoft

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements:

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.