Store Leader - Cape Union Mart - Galleria Mall

Cape Union Mart; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent retail company is seeking a Store Leader for its Galleria Mall location in Durban. The successful candidate will be responsible for achieving sales targets, managing store operations, and ensuring exceptional customer service. With a minimum of 5 years in Store Management and 8 years in retail, the candidate must have strong leadership skills and be computer proficient. This role also demands effective communication and the ability to manage human resources effectively.

Qualifications

• Minimum of 5 years' Store Management experience.
• Minimum of 8 years' Retail experience.
• Ability to communicate effectively at all levels.
• Clear Criminal record.

Responsibilities

• Achieve the annual sales budget and exceed daily/monthly targets.
• Manage financial aspects to ensure store profitability.
• Ensure adherence to merchandising standards.
• Implement proper stock management to minimise loss.
• Deliver exceptional customer service.
• Build excellent relationships with service providers.
• Manage human resources effectively, including recruitment.
• Inspire and develop team members.

Skills

Microsoft – Computer Proficiency

Effective communication

Honesty in dealing with finances

Inspirational leadership

Change management

Job description

Job title: Store Leader - Cape Union Mart - Galleria Mall

Job Location: KwaZulu-Natal, Durban

Deadline: December 20

Duties and Responsibilities

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business.
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external).
• To manage human resources effectively by recruiting, planning, and administrating payroll properly.
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion.
• Taking ownership.
• Building & maintaining relationships.
• Innovation & ability to deal with change management.
• Thinking adaptability.
• Delivering results and meeting customer expectations.
• Follow instructions and procedures.
• Leading and supervising.
• Achieving personal work goals and objectives.

Minimum Requirements

• Microsoft – Computer Proficiency.
• Clear Criminal record.
• Ability to communicate effectively at all levels.

Experience

• Minimum of 5 years' Store Management experience.
• Minimum of 8 years' Retail experience.
• Experience in working in a large retail store with a turnover of more than R20 million per annum.