Store Experience Associate: Customer Service & Merchandising

Cashbuild; Pretoria; On-site; ZAR 50 000 - 80 000; Full time

Job summary

A major retail store is looking for a General Assistant in Pretoria, South Africa. The role involves ensuring excellent customer service, merchandising, and adherence to safety standards. Candidates should have at least a Grade 10 or NQF 3 qualification, ability to communicate effectively, and a willingness to work shifts, including weekends and public holidays. This position requires handling customer queries and maintaining store standards for safety and presentation.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work-related experience.
• Grade 12 without related work experience is acceptable.
• Ability to communicate in English and the dominant local language.

Responsibilities

• Ensure comprehensive customer service in-store.
• Assist and resolve customer complaints.
• Merchandise stock according to store layout.

Skills

Customer service

Communication

Ability to perform basic calculations

Teamwork

Education

Minimum Grade 10 or NQF 3

Grade 12

Job description

A major retail store is looking for a General Assistant in Pretoria, South Africa. The role involves ensuring excellent customer service, merchandising, and adherence to safety standards. Candidates should have at least a Grade 10 or NQF 3 qualification, ability to communicate effectively, and a willingness to work shifts, including weekends and public holidays. This position requires handling customer queries and maintaining store standards for safety and presentation.