Store Admin Managers

Ntice Search Solutions; South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading national retail group is seeking experienced Store Admin Managers to oversee financial and administrative operations across multiple retail outlets in South Africa. Responsibilities include managing cash office operations, ensuring compliance, and supporting team performance. Ideal candidates will have 18 months of relevant experience and strong numerical, analytical, and communication skills. This role offers a competitive package and comprehensive benefits.

Benefits

Comprehensive benefits, including medical aid

Provident fund contributions

Staff discounts

Performance-based incentives

Qualifications

• Must have at least 18 months of experience in a retail administrative team lead role.
• South African Citizen required.
• Valid driver's license and reliable transport needed.

Responsibilities

• Manage all store administration, reporting, and audit compliance.
• Oversee cash office operations and ensure transaction accuracy.
• Assist with store budgeting, expense control, and profitability tracking.

Skills

Numerical skills

Analytical skills

Communication skills

Attention to detail

Leadership skills

Problem-solving skills

Education

Matric

Tertiary qualifications in finance or retail management

Tools

SAP

Excel

Unisolv

SuccessFactors

Job description

Our client, a leading national retail group, is seeking experienced Store Admin Managers to oversee the financial and administrative operations of key, high-traffic retail outlets across the Midlands and North Coast. Each successful candidate will take responsibility for one key branch, and multiple positions are available across the region.

Key Midlands branches are located in retail malls in Pietermaritzburg, Howick, and Hilton, while key North Coast branches can be found in retail malls in Ballito and Umdloti.

These roles are ideally suited to commercially minded professionals who thrive in a structured retail environment, ensuring operational accuracy, compliance, and profitability. To be considered, you must have at least 18 months of solid experience in the operational activities and behind-the-scenes administrative duties of a large, busy retail environment.

You will be responsible for leading a team of 10–15 staff, guiding them to consistently adhere to all administrative processes and responsibilities, while supporting the achievement of sales targets across one or more of the following key product categories: food, beverages, pharmaceuticals, home care, or maintenance.

The environment is fast-paced, dynamic, and performance-driven, providing an excellent platform for ambitious retail professionals to excel and advance their careers.

Duties and Responsibilities

• Manage all store administration, reporting, and audit compliance
• Oversee all cash office operations, including daily takings, banking, and float management in line with company procedures
• Disseminate, collate, and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
• Monitor and reconcile transactions, ensuring accuracy, integrity, and compliance with internal controls
• Manage cashier performance, service levels, and overtime control
• Investigate and resolve discrepancies, tender variances, and run-end reports
• Maintain full accountability for cash handling, collections, and POS integrity
• Manage all goods receiving, credits, and returns in compliance with SOPs
• Ensure transaction accuracy and integrity across all incoming and outgoing stock
• Monitor and verify all inventory-related documentation and reconciliations
• Monitor and report on stock, shrinkage, and goods in transit
• Ensure accurate capturing and integrity of transactions in SAP
• Assist with store budgeting, expense control, and profitability tracking
• Drive adherence to internal controls and company SOPs
• Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures.
• Take total ownership of the workforce management system within the business units
• This includes but not limited to master data management and transactional management.
• Support the Store Manager with financial reporting and audit readiness
• Ensure that the store provides an above expectation customer service experience

Minimum Requirements/Non-Negotiable

• Must be a South African Citizen
• Matric (essential)
• Valid driver’s license and own reliable transport
• You will need to pass an MIE check, no criminal record and clear credit rating
• Must have a minimum of 18-months experience in a retail administrative team lead role
• Excellent numerical, analytical, and communication skill
• Strong attention to detail and adherence to processes
• In-depth understanding of the operational functions of a large retail environment, encompassing stock management, cost control, and reporting
• Strong financial acumen with proven ability to manage budgets and operational costs
• Excellent leadership skills, problem-solving, and communication skills
• Flexibility to work retail hours and travel as required

Advantageous Skills & Experience

• Tertiary qualifications in finance or retail management will be highly advantageous
• Experience with Excel, SAP, Unisolv, SuccessFactors or similar retail systems is preferred

Remuneration and Benefits

• CTC package – candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move.
• Comprehensive benefits, including medical aid and provident fund contributions.
• Staff discounts and performance-based incentives.