Store Admin Manager - Durban CBD (55387)

Ntice Sourcing Solutions; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail management company in Durban is seeking a Store Admin Manager to oversee all store administration and cash operations. You will be responsible for managing reporting, compliance, and human resource processes while ensuring excellent customer service. The ideal candidate must have at least 18 months of experience in a retail admin role, a valid driver's license, and strong analytical skills. A competitive, negotiable package will be offered.

Benefits

Medical aid

Provident fund contributions

Staff discounts

Performance-based incentives

Qualifications

• Must be a South African Citizen.
• Minimum of 18 months experience in a retail administrative team lead role.
• Valid driver's license and own reliable transport.

Responsibilities

• Manage all store administration and reporting.
• Oversee cash office operations and ensure compliance.
• Drive adherence to internal controls and company SOPs.

Skills

Excellent numerical skills

Analytical skills

Strong attention to detail

Excellent leadership skills

Communication skills

Education

Matric

Tertiary qualifications in finance or retail management

Tools

Excel

SAP

Job description

Job Title

Store Admin Manager - Durban CBD (55387)

Job Location

KwaZulu-Natal, Durban

Application Deadline

December 04, 2025

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Duties and Responsibilities

• Manage all store administration, reporting, and audit compliance
• Oversee all cash office operations, including daily takings, banking, and float management in line with company procedures
• Disseminate, collate, and report all relevant information between store and department managers in a manner that encourages strategic goal congruency
• Monitor and reconcile transactions, ensuring accuracy, integrity, and compliance with internal controls
• Manage cashier performance, service levels, and overtime control
• Investigate and resolve discrepancies, tender variances, and run-end reports
• Maintain full accountability for cash handling, collections, and POS integrity
• Manage all goods receiving, credits, and returns in compliance with SOPs
• Ensure transaction accuracy and integrity across all incoming and outgoing stock
• Monitor and verify all inventory-related documentation and reconciliations
• Monitor and report on stock, shrinkage, and goods in transit
• Ensure accurate capturing and integrity of transactions in SAP
• Assist with store budgeting, expense control, and profitability tracking
• Drive adherence to internal controls and company SOPs
• Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures
• Take total ownership of the workforce management system within the business units
• This includes but not limited to master data management and transactional management
• Support the Store Manager with financial reporting and audit readiness
• Ensure that the store provides an above expectation customer service experience

Minimum Requirements / Non-Negotiable

• Must be a South African Citizen
• Matric (essential)
• Valid driver's license and own reliable transport
• You will need to pass an MIE check, no criminal record and clear credit rating
• Must have a minimum of 18-months experience in a retail administrative team lead role
• Excellent numerical, analytical, and communication skills
• Strong attention to detail and adherence to processes
• In-depth understanding of the operational functions of a large retail environment, encompassing stock management, cost control, and reporting
• Strong financial acumen with proven ability to manage budgets and operational costs
• Excellent leadership skills, problem-solving, and communication skills
• Flexibility to work retail hours and travel as required

Advantageous Skills & Experience3>

• Tertiary qualifications in finance or retail management will be highly advantageous
• Experience with Excel, SAP, Unisolv, SuccessFactors or similar retail systems is preferred

Remuneration and Benefits

• CTC package- candidates with strong and relevant experience will be offered a competitive, negotiable package to incentivise a move
• Comprehensive benefits, including medical aid and provident fund contributions
• Staff discounts and performance-based incentives
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