Introduction
We are looking for a highly detailed-orientated, accurate and structured Stock Controller & Picker.
This role is central to ensuring smooth day-to-day operations in the dispatch department.
The applicant will manage daily order fulfilment & inventory control and facilitate the timely processing of orders.
The applicant must be able to work under pressure and manage a consistent workload in peak-times.
Duties & Responsibilities
- Receiving orders: Getting instructions detailing what needs to be picked.
- Placing mould orders & hearing aid orders together for dispatch.
- Locating items: Finding the correct products within the storage / warehouse area.
- Retrieving items: Physically collecting the required quantity of each product from its location.
- Check & confirm items picked for order.
- Preparing orders for dispatch: Packing, labelling, and staging the picked items for delivery or shipping.
- Monitoring stock levels: Regularly checking how much of each product is available.
- Ensuring accurate stock records.
- Analyzing usage: Tracking how quickly products are being used or sold to predict future needs.
- Ordering replenishments: Informing head of department when stock levels are low and need to be reordered.
- Receiving and stocking: Ensuring new stock is received, checked for accuracy, and properly stored in the storage area.
- Labelling stock items.
- Inventory audits: Periodically conducting physical counts of inventory to verify the accuracy of records and identify any discrepancies.
- Part takes in yearly financial stock audits.
- Communication: Professional telephone and email communication are required for internal correspondence.
- Fluent in both English and Afrikaans.
Desired Experience & Qualification
- Must have: Matric certificate.
- Minimum of 3-4 years' work experience in a similar role (Previous experience within a hearing aid or audiology environment will be highly advantageous).
- Knowledge of logistics and warehousing.
- Good communication skills, written and verbal (fluent in both English and Afrikaans).
- Proficiency in Microsoft Word and Excel.
- Meticulous attention to detail and adherence to strict stock control procedures.
- Clear criminal record.
Package & Remuneration
- Market related
- Provident fund
- Medical aid
- Performance bonus