Stakeholder Relations and Public Affairs Manager

Old Mutual Life Assurance Company (SA) Ltd; Johannesburg; On-site; ZAR 1,000,000 - 1,600,000; Full time

Job summary

Old Mutual Life Assurance Company (SA) Ltd is seeking a Manager: Stakeholder Relations & Public Affairs to coordinate stakeholder engagement across Tier 2-4 and align with group strategy. The role drives the biennial Stakeholder Relations Audit and leads the Community of Practice to share best practices.

You will manage relationships with government, trade unions, industry bodies and corporate affairs, delivering insights, policy advocacy and risk management while reporting to the Group Head of

Qualifications

• Degree in Political Science, Public Policy, Development Management, Economics, Law, International Relations or relevant field.
• 5 years’ experience in Group-level stakeholder relations, corporate affairs, public affairs or policy advocacy.
• Minimum 3 years’ experience in middle management coordinating senior representatives from corporations, government and stakeholder organisations.

Responsibilities

• Drive group-wide coordination of stakeholder engagement across Tier 2-4 stakeholders.
• Lead strategy execution and provide guidance on engagement planning and execution.
• Manage relationships with government, trade unions, business associations and industry bodies.
• Lead the Group Stakeholder Relations Assessment (SRA) biennially and consolidate insights.
• Head the Group Stakeholder Relations Community of Practice and ensure governance compliance.

Skills

Action Planning

Adaptive Thinking

Data Compilation

Executing Plans

Stakeholder Expectations

Oral Communications

Policy Development

Presenting Solutions

Professional Presentation

Strategic Planning

Strategic Prioritization

Interpersonal Savvy

Customer Focus

Education

Bachelor's Degree

Job description

The Manager: Stakeholder Relations & Public Affairs

Job Description The Manager: Stakeholder Relations & Public Affairs is accountable for driving group-wide coordination of stakeholder engagement and public affairs across Tier 2, Tier 3, and Tier 4 stakeholders. This includes government, trade union federations, business associations, and industry bodies. The role requires significant expertise and influence and operates within established Group strategy and governance frameworks. Functioning as a Group centre of excellence, the role is entrusted with delivering the biennial Stakeholder Relations Audit (SRA) and providing leadership to the Stakeholder Relations Community of Practice (STR COP). Reporting to the Group Head of Stakeholder Relations and Public Affairs, the role ensures alignment with Group-wide priorities.

Key Result Areas

Operational Delivery

Group Stakeholder Strategy Execution Implement and coordinate the Group Stakeholder Relations strategy for Tier 2, Tier 3 and Tier 4 stakeholders across all clusters and operating entities. Provide strategic guidance to clusters and business-level stakeholder practitioners on engagement planning and execution.

Group Stakeholder Relationship Management

Support the Group Head of Stakeholder Relations and Public Affairs in strategically managing priority Tier 2, Tier 3, and Tier 4 stakeholder relationships. including: Business and industry associations Government Trade union federations and organised labour structures Serve as the Group interface for institutional stakeholders where a consolidated Old Mutual position is required. Identify cross-cutting stakeholder risks, sensitivities and opportunities and upscale appropriately to the Group Head of Stakeholder Relations and Corporate Affairs.

Group Strategic Events Leadership

Lead OML’s participation in high-impact, cross-cutting stakeholder events, policy forums and industry engagements. Coordinate executive representation across clusters to ensure consistent positioning and messaging.

Group Stakeholder Relations Assessment (SRA)

Own and deliver the Group Stakeholder Relations Assessment (SRA) on a biennial basis. Ensure consistent SRA methodology and application across clusters and operating entities. Consolidate insights into a Group-level action plan, monitor implementation and report progress to Group Head of Stakeholder Relations and Corporate Affairs. Use SRA insights to inform Group stakeholder strategy, risk management and strategic planning processes.

Group Stakeholder Relations Community of Practice (STR COP)

Lead the Group Stakeholder Relations Community of Practice. Drive capability development, knowledge-sharing and alignment across stakeholder-facing functions. Act as the custodian of stakeholder relations methodologies and frameworks at Group level.

Governance

Ensure Group stakeholder engagements comply with governance, ethics, conduct and reputational risk frameworks. Assist with Stakeholder Relations policy updates where required.

Reporting

Provide regular insight reports to the Group Head of Stakeholder Relations and Public Affairs on stakeholder sentiment, policy risks and emerging issues. Assist with Integrated Report stakeholder relations delivery.

Key Deliverables

Effectiveness of Tier 2, 3 and 4 stakeholder engagement outcomes.

Successful delivery and implementation of SRA actions.

Effectiveness of the STR Community of Practice.

Risk mitigation and avoidance of stakeholder-related incidents.

Quality and timeliness of policy and regulatory reports.

Requirements

Skills, Qualifications, Experience required Degree in Political Science, Public Policy, Development Management, Economics, Law, International Relations or relevant field 5 years ‘experience in Group-level stakeholder relations, corporate affairs, public affairs or policy advocacy Minimum 3 years’ experience in middle management and coordination involving senior, high-profile representatives of corporations, government, and other stakeholder organisations. Demonstrated experience coordinating stakeholder engagement across multiple business units or geographies The appointment will be made from the designated group in line with the Employment Equity Plan of OML South Africa and the specific business unit in question.

Skills

Action Planning, Adaptive Thinking, Data Compilation, Executing Plans, Managing Stakeholder Expectations, Oral Communications, Policies & Procedures, Policy Development, Presenting Solutions, Professional Presentation, Second Language, Strategic Planning, Strategic Prioritization, Writing Competencies Balances Stakeholders Business Insight Communicates Effectively Cultivates Innovation Customer Focus Interpersonal Savvy Plans and Aligns Situational Adaptability

Education

Bachelors Degree (B) (Required)

Closing Date 15 October 2026 , 23:59

The Old Mutual Story! Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.