Specialist - Social Impact Compliance

Mtn; Gauteng; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A telecommunications company in Gauteng seeks a Project Coordinator to oversee the rollout of social obligations and ensure compliance with regulatory requirements. The ideal candidate will have a Degree or Diploma in Project Management and 3–5 years experience in project coordination, preferably in telecoms. Key responsibilities include reporting, liaising with various stakeholders, and maintaining accurate documentation in a fast-paced environment.

Qualifications

• 3–5 years' experience in project coordination, preferably in telecoms or regulatory environments.
• Experience in Project management.
• Familiarity with ICASA or similar regulatory bodies.

Responsibilities

• Coordinate and support the rollout of MTN's social obligations.
• Maintain and update the master list of site allocations.
• Prepare and submit reports regularly.
• Liaise with Revenue Assurance to monitor SIM activity.
• Manage acceptance certificates and validate supplier payments.
• Ensure RICA compliance.

Skills

Project management

Strong proficiency in Excel

Proficiency in SharePoint

Familiarity with ServiceNow

Education

Diploma or Degree in Project Management

Project planning diploma or similar qualification

Job description

We at MTNSA are a purpose and value‑led organisation.At MTNSA, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, every day.

We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction.

Most importantly, they keep us honest.

It is not something we claim to be.

It is in our DNA.As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential.

A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results.

A workplace that is built on relationships and achieving a purpose that is bigger than us.

This is what we want you to experience with usOur commitments go beyond an organisational promise.

It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.We are delighted that you are considering us as your career partner to make a mark in the world.

We look forward to applicationMission :

• To coordinate and support the rollout of MTN's social obligations in compliance with ICASA requirements, including connectivity to public service institutions and zero‑rating of public benefit organisation websites.
• The role ensures accurate tracking, reporting, and administration of all related activities.Key Responsibilities : Connectivity to Public Service Institutions
• Maintain and update the master list of site allocations.
• Track installation progress and mark completed sites.
• Prepare and submit weekly, monthly, and biannual reports.
• Liaise with Revenue Assurance to monitor SIM activity and elevate anomalies.
• Manage acceptance certificates and validate supplier payments.
• Ensure RICA compliance and maintain secure documentation.

Zero‑Rating of Public Benefit Organisation Websites

• Manage and validate incoming ICASA requests.
• Log and track implementation via ServiceNow.
• Maintain a comprehensive list of zero‑rated websites.
• Prepare monthly internal and biannual external reports.
• Monitor usage patterns and elevate potential abuse.

Administration & Compliance

• Maintain structured filing systems for all documentation.
• Track spend against budget and ensure audit readiness.
• Support internal and external audits as required.

Education

• Diploma or Degree in Project Management, Business Administration, or related field.
• Project planning diploma, or similar qualification or proven experience.

Experience

• Experience in Project management.
• Diploma or Degree in Project Management, Business Administration, or related field.
• 3–5 years' experience in project coordination, preferably in telecoms or regulatory environments.
• Familiarity with ICASA or similar regulatory bodies.
• Strong proficiency in Excel, SharePoint, and ServiceNow.