Specialist Sales Associate

Tfg (The Foschini Group); Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail group in Cape Town is seeking a dynamic Specialist Sales Associate to sell VAS products. This role involves engaging customers, delivering an exceptional experience, and meeting sales targets while adhering to ethical standards. Candidates should have a proven sales background, preferably within the insurance or media sectors, and demonstrate strong selling and customer service skills. Flexibility in working hours is required.

Qualifications

• Proven track record and experience within a sales environment.
• Working experience in the Insurance / Media industry (advantageous).

Responsibilities

• Acting as an ambassador for VAS and offering amazing customer experience.
• Selling Insurance and Media products directly to customers in-store.
• Tracking sales performance against targets.
• Handling customer objections to prevent cancellations.

Skills

Excellent selling skills

Ability to work independently

Ability to take initiative

Ability to work under pressure

High positive energy levels

Exceptional customer service skills

Proven track record of meeting and exceeding sales targets

Flexibility to adapt

Job description

Specialist Sales Associate – South Africa

We are seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Job Description

Key Responsibilities:

• Being an ambassador for VAS and offering amazing customer experience.
• Selling Insurance and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Selling a diverse product range.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs.

Qualifications and Experience:

• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous)

Skills

• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors

• Adhering to Standards - Ensures quality and compliance in the delivery of their work.
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organizing - Uses a structured approach to effectively manage tasks.
• Relating & Networking.

External advert

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.