Specialist Sales

Vodacom; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading telecommunications company in Johannesburg is seeking a Technical Sales Specialist to drive customer relationships and enhance product offerings. The ideal candidate will have over 5 years of technical sales experience, strong relationship management skills, and in-depth knowledge of telecom technologies. This role involves collaborating with sales teams to meet revenue targets and ensuring customer satisfaction through effective support and product demonstrations.

Qualifications

• 5+ years technical sales experience.
• In-depth knowledge of fixed data communication technologies.
• Experience in telecoms/IT design.

Responsibilities

• Provide technical sales support to sales teams and customers.
• Conduct product demonstrations and trials.
• Drive revenue-generating sales initiatives.

Skills

Technical sales expertise

Business development skills

Customer relationship management

Telecoms/IT design experience

Change management

Fluent in English

Team player

Education

B Degree / Equivalent – Technical

Postgraduate qualifications

Job description

Vodacom Johannesburg, Gauteng, South Africa

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute

Role Purpose / Business Unit: Defines and ensures implementation of the Vodacom Business sales go-to-market approach across all segments and channels to drive sales growth and customer adoption of our technology products.

The candidate should possess a unique blend of technical expertise, business acumen, and sales skills to effectively communicate and demonstrate the value of our products to customers.

In doing so, the candidate will support customer relationships and anticipate client requirements to drive sales, revenue, and unmatched customer experience.

Further, this role will support the development of specific product and pricing strategies and pricing optimisation.

Your responsibilities will include:

Provide technical sales support to sales teams and customers.

Conduct product demonstrations, proof-of-concepts, and trials to drive sales.

Develop and deliver technical sales presentations, and support relevant proposals and RFP responses.

Collaborate with Solution Architects, Product Managers and sales teams to ensure technical accuracy and alignment with customer needs.

Identify and capture new sales, including upsell and cross-sell opportunities, to achieve revenue & margin targets.

Drive revenue-generating sales initiatives and pathways for route-to-market to support national product strategy execution.

Design and drive programmes that enable inter-connected offers for customers to have a joined-up and effortless experience when consuming Vodacom products.

Provide insights and recommendations to inform product development, sales strategies, and marketing initiatives.

Assist Account Managers in assessing cost requirements for related product sales.

Own and deliver the product GTM strategy for value propositions.

Develop, maintain and deliver technical sales collateral and training programs for sales and account teams.

Gather and analyse customer feedback and market trends to evolve GTM propositions.

Focus on increasing net sales revenue within each segment practice and channel across the product catalogue.

Deliver profitable revenue growth across the product portfolio.

Partner with sales teams to set annual targets according to agreed product business plans to ensure profitability.

Deliver against the annual product business plans, sales cadence and pipeline management.

Strategic management of stakeholders to achieve market success; build collaborative partnerships and alliances.

Assist Sales Executives and Account Managers in identifying and scoping sales leads for related Vodacom products.

Engage internal Vodacom Business departments to confirm solution support.

Provide specialised and technical support to internal and external stakeholders.

Develop and maintain key account relationships with channel partners, ensuring alignment with customer experience expectations.

Manage internal & external stakeholders across the landscape.

The ideal candidate for this role will have:

B Degree / Equivalent – Technical.

Postgraduate qualifications (Desirable).

5+ years technical sales experience.

In-depth knowledge of fixed data communication technologies (SD-WAN, MPLS, IP VPN).

Voice communication technologies (IPT, NGN, IN, SIP, etc.).

Unified Communications solutions.

Mobile data communication technologies (5G, Managed / Secure Mobility).

Cloud, Cyber Security & Managed Services.

IOT.

Business development skills – unlocking opportunities based on customer requirements.

Extensive experience in telecoms / IT design with proven technical coordination.

Experience in change management in a tech context.

Team player, strong influence and relationship management skills.

Self-starter with determination, balanced with appropriate tact and diplomacy.

Fluent in English.

Ability to lead in high-growth, high-uncertainty environments.

Ability to work in an international and distributed virtual team.

Excellent customer relationship management skills with ability to interact at Director level.

Strong communication and decision-making skills – balancing conflicting interests.

Behavioural Competencies:

Customer Focus: Prioritizing customer needs and delivering excellent service.

Accountability: Seeks feedback and identifies opportunities for improvement or innovation.

Collaboration: Actively fosters collaboration and seeks input.

Resilience: Demonstrates growth mindset and self-improvement.

Flexibility: Uses techniques to influence decision makers.

People Management: Ensures teamwork and accountability.

Organizational Savvy: Strong understanding of strategy and alignment.

Closing date for Applications: 04 November

The base location for this role is Vodacom Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

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