Specialist - Operational Controls and Oversight

Apex Group Ltd; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Training and development opportunities

Competitive remuneration

Job summary

Apex Group Ltd in Cape Town seeks a Specialist for Operational Controls and Oversight to lead reconciliation oversight and reporting for our clients. You will ensure timely data loads, account setups, and validate reconciliation outputs with India and external partners.

Key duties include maintaining SLA-driven processes, enhancing auto-match rules, and driving risk mitigation through daily oversight using Power BI and other tools. This role offers growth in a global finance team.

Qualifications

• B.Com or equivalent accounting qualification.
• Experience with reconciliation across asset instruments.
• Strong client-facing and communication skills.

Responsibilities

• Oversee reconciliation and reporting processes for clients.
• Ensure data loads and new account set ups are completed.
• Manage data, SLA timelines, and risk mitigation.
• Coordinate with Reconciliation team in India and external parties.

Skills

Reconciliation knowledge

Asset management experience

Attention to detail

Communication skills

Client handling

Education

B.Com or equivalent

Tools

SSRS Reporting portal

Xceptor data tables

Power BI

Cherwell

Job description

Specialist - Operational Controls and Oversight

Cape Town, Western Cape, South Africa

Aug 24, 2026

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Specialist - Operational Controls and Oversight

Cape Town, Apex House

Description

The primary responsibility of this role is to provide a high level of oversight across the reconciliation and reporting processes for Apex clients. The individual will be accountable for ensuring that all tasks performed within the team are executed accurately, efficiently, and in line with established daily and monthly deadlines.

Job specification

Operational Management:

• Ensure that all applicable data loads have been completed (R120, MT940, MT535 etc) and provide trigger request to Reconciliation team in India at start of day.
• Ensure that all new account set ups has been completed on the applicable reconciliation platform and that required swift messaging has been arranged via the On-boarding team, Client or 3rd party.
• Manage all client data and requests pro-actively and within agreed timelines as per the SLA - Cherwell or email.
• Ensure all exception reporting is managed on the day and any potential risk mitigated timeously.
• Ensure that all manual processing provided by the Reconciliation team in India is validated and processed timeously, taking into consideration the applicable funds valuation point as well as client specifics with regards to bps impact.
• Post notification from the Reconciliation team in India, perform oversight of the completed recons (cash, scrip or call) and distribute via the standard RPA process.
• Perform required interest and expense calculations as required, distribute to client for sign off, process based on approval and send confirmation to the Reconciliation team in India.
• Assist the Reconciliation team in India with GAP record identification and loading of required entries on the reconciliation platform
• Actively assist in the scoping, developing and testing of additional auto match rules to enhance business efficiency.
• Manage daily stats via both platforms (Power BI dashboard & Manual stats file) - to ensure high levels of oversight is maintained with key focus on breaks aged > 5 days.
• Take first line ownership and accountability for the following middle ware systems linked to the Reconciliation process:
• SSRS Reporting portal, Xceptor data tables, closing balance file linking and distribution, Rec Summary Variance reporting
• Play a key part during transitions / fund restructures - including attending runbook meetings and ensuring that all criteria are received timeously and aligned with standard operating models
• Ad hoc request as and when required by the business
• Assessing opportunities for improved efficiencies within the reconciliation process, including new technologies and tools.
• Perform daily / weekly / monthly Risk and Age analysis.
• Attend client meetings and drive a collaborative approach to break management and resolution with our external Clients.
• Provide input on incident reports as and when requested
• Assist with Audit queries as required for:
• ISAE3402

Relationship Management:

• Build and maintain strong working relationships with internal and external clients regarding matters pertaining to break investigation and resolution.
• Build strong working relationships with external parties / vendors (Custodian, Clearing House, Manco etc).

Skills Required:

Qualifications:

• A tertiary accounting qualification (minimum B.Com or equivalent);
• Previous experience at an Asset Manager will be an advantage
• Previous reconciliation experience with full exposure to all types of financial instruments in the market
• Previous experience in monitoring and ensuring quality of output;
• Previous experience in process review;

IT and Systems Skills and Knowledge:

• Proven competence and an aptitude for working with systems;

Skills and Abilities:

• Detailed understanding of reconciliations, and links between independent reconciliations;
• A good practical knowledge of the asset management industry;
• Detailed understanding of the independent administration process;
• Previous experience in dealing with clients;
• Excellent communication skills (both written and verbal);
• Confident, enthusiastic and self-motivated;
• A track record of achievement;

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

Apex Group Ltd. is a pioneering single-source financial solutions provider, driving innovation in fund and asset servicing while fostering sustainable change through its philanthropic initiatives.

20 Reid Street, 3rd Floor, Williams House, Hamilton, P.O. Box 2460 HMJX HM12, BM

Company Apex Group Ltd

Location Cape Town, Western Cape, South Africa