Specialist : Enterprise Business Development

Telkom; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A telecommunications company in Pretoria is seeking a Specialist for Enterprise Business Development to manage the sales cycle for the Enterprise vertical. The role includes strategic planning, customer relationship management, and achieving revenue targets. Ideal candidates will have significant ICT sales experience and a diploma in Business, Commerce, or Telecommunications. This position requires flexibility and a willingness to travel.

Qualifications

• 5 years of relevant experience or 7 years in ICT sales.
• 2 years in customer-facing roles in marketing or consulting preferred.

Responsibilities

• Manage the full sales cycle for the defined Enterprise vertical.
• Drive customer experience improvement.
• Establish relationships with strategic customers.

Skills

Business Acumen

Financial Management

Leadership

Project Management

Telecommunication Industry Knowledge

Education

NQF 6: 3-year Diploma / National Diploma in Business / Commerce or Telecommunication

NQF 4: Grade 12

Job description

Overview

Structural Information
Job number : Job title : Specialist : Enterprise Business Development
Job grade : S5
Group / BU : Openserve
Division : Openserve
Span of control : 0-5
Reports to : Senior Management

Core Description: Responsible for the management of the full sales cycle for the defined Enterprise vertical and customer base. The role is accountable for achieving and exceeding the full revenue target as well as capitalising on working relationship for business growth and improving Openserve's image.

Responsibilities

• Formulate and implement a strategic plan that accounts for current and future market forces and movements.
• Develop, review, communicate, monitor, and execute an effective client strategy.
• Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance.
• Ensure a customer and sales-oriented mindset is implemented.
• Drive customer experience improvement.
• Conduct regular reviews of long‑term customer contracts to assure deliverables and gauge customer satisfaction levels.
• Effectively manage sales activities to meet agreed targets and corporate objectives, within the agreed budgets.
• Network and collaborate with colleagues to sell new enterprise solutions to existing and prospective clients to achieve growth targets.
• Keep abreast of competitor activity and technological developments; integrate this knowledge into sales planning.
• Develop an account plan and manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service.
• Manage the effectiveness of all processes, including the identification and mitigation of strategic risk.
• Establish and foster a culture of performance excellence and transformation.

Core Competencies

• Functional Knowledge / Skills: Business Acumen; Financial Management; Enterprise and System Integrator Market; Leadership; Project Management; Telecommunication Industry; Openserve Infrastructure; Openserve Policies; Portfolio value chain, Support and Customer Portfolio Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking; Presentation techniques, and Report writing

Behavioural Competencies

• Business Orientated
• Decisive
• Open Mindedness
• Proactive
• Customer Focus
• Supportive, Ability to cultivate and build relationships, must have a hunter's mentality

Certifications

Relevant Certification will be an advantage.

Education

NQF 6: 3‑year Diploma / National Diploma in Business / Commerce or Telecommunication OR NQF 4: Grade 12.

Experience

5 Years relevant experience or 7 years experience.

Qualifications and Experience

Qualification preferably in Business / Commerce, Sales & Marketing or Telecommunication and 2 years' ICT sales experience. Experience in Marketing / ICT (Telecommunication) / business strategy and / or analysis / Technical Product Development, of which 2 years is customer facing / consulting to external Marketing environment will be advantageous. OR Grade 12 and a minimum of 7 years' ICT sales experience. Experience in Marketing / ICT (Telecommunication) / business strategy and / or analysis / Technical Product Development, of which 2 years is customer facing / consulting to external Marketing environment will be advantageous.

Special Requirements

• Willing to travel
• Willing to work flexible working hours

Physical Requirements

Work under Pressure.

Key Stakeholders

• Openserve customers
• Network and Technical Operations
• Business Strategy
• Legal and Regulatory Services
• Commercial Operations
• Marketing
• Pricing
• Finance