Job Purpose
The Specialist, Employee Relations, is responsible for assisting Company in utilizing best practices when addressing employee relations issues, identifying and working to correct issues affecting the workplace, and providing support during workplace investigations, grievance and disciplinary procedures.
Develop and deliver various trainings to increase supervisory competency and employee engagement.
The Specialist will additionally interpret and provide guidance to the Company and its employees in terms of the LRA, BCEA, SDA, EEA, Code of Good Practices, SAAT employment policies and procedures including collective agreements.
Principal Accountabilities
- Manage disciplinary and grievance hearings, including all labour‑related disputes, to ensure effective dispute resolution.
- Monitor and ensure speedy resolution of grievance and disciplinary hearings, workplace investigations and suspensions.
- Represent the company at the CCMA in conciliations and arbitrations and/or any other relevant forum dealing with labour‑related disputes.
- Brief and instruct attorneys regarding CCMA or Labour Court processes on behalf of the company, as required.
- Resolve all labour disputes at the lowest possible level.
- Research and monitor legislation and case law in the field of labour relations; assist in the resolution of interest disputes and provide direction and support during strikes.
- Provide advisory service to managers to coach and guide them in ER matters.
- Assist managers in compiling charges for disciplinary hearings; coach and guide line managers to present disciplinary hearings, grievances and disputes.
- Identify managers’ training needs, knowledge of collective agreements and bargaining agreements; provide training on basic labour law, company policies and procedures in line with best practice.
- Consult and advise HR business partners on all ER issues (e.g. disciplinary, grievance, incapacity and operational requirements processes).
- Create awareness and educate line management and other stakeholders on the application of policies and procedures in line with business objectives and relevant labour legislation.
- Facilitate or assist with conflict resolution.
- Assist the employee‑relations manager with administration for the ER department to ensure orderly collective bargaining, accurate and efficient arrangements and record‑keeping.
- Compile reports and update case records in conjunction with the ER administrator.
- Ensure collective bargaining and/or consultation with unions on behalf of the company.
- Assist in preparing for labour and management consultation meetings and collective bargaining.
- Attend and/or facilitate meetings between line management and labour.
- Develop and align HR policies and procedures to support the HR plan.
- Monitor compliance with labour legislation and align employment policies, practices and procedures with legislation.
- Maintain sound labour relations between the company and trade unions.
- Draft collective agreements.
- Keep abreast of all relevant legislation and regulations to maintain current working knowledge.
- Identify ER training needs and trends for HR and line management; develop and present training programs.
- Update all relevant policies and procedures; research employment and case law; advise management on labour legislation updates and best employment practices.
- Adhere to all Collective Bargaining Council agreements and all policies and legislation; research legislation or practice to support negotiations and cases, especially previous case precedents; monitor adherence to policy and legislation and lift problems.
Qualifications & Experience
- Diploma or degree in Labour Law / Industrial Relations / Labour Relations or equivalent – Essential
- LLB or Labour Dispute Resolution Practice – Advantageous
- Driver’s licence with own vehicle – Essential
- Employee Relations experience – 5+ years – Essential
- Understanding of CCMA case management – 3+ years – Essential
- Understanding of Human Resources – 3+ years – Essential
- ER experience in aviation industry – 2+ years – Advantageous
Knowledge and Skills
- Knowledge of labour / employment legislation acts – Advanced
- Human resources policies, practice and procedures – Advanced
- Employment Equity Strategy Development – Advanced
- Labour Relations Act – Advanced
- Basic Conditions of Employment Act – Advanced
- Health and Safety Act – Advanced
- Skills Development Act – Advanced
- CCMA rules of conduct – Advanced
- Employment Equity Act and related regulations – Advanced
- BBBEE regulations and related information – Intermediate
- Constitution – Advanced
- Negotiation skills – Advanced
- Conflict management – Advanced
- Planning and organising – Advanced
- Interpersonal skills – Advanced
- Dispute resolution – Advanced
- Facilitation and Training Skills – Advanced
- Technical skills – Advanced
- Report writing – Advanced
- Research skills – Advanced
Attributes
- Analytical Thinking
- Conceptual Thinking
- Information Seeking
- Achievement Orientation
- Initiative
- Organisational Awareness
- Impact and Influence
- Teamwork and Cooperation
- Customer Service Orientation
- Integrity
- Ethical
- Research
- Emotionally Intelligent
Additional Information
Brand image of SAAT. Adhere to SAAT policies and procedures. Stakeholder relationships. Flexibility and adaptability. Drives results. Maintain a high degree of confidentiality.