Spain AI-Driven Customer Success Manager

Aerobotics; Remote; ZAR 891 000 - 1 189 000; Full time

Job summary

A technology company in the agriculture sector is seeking a Customer Success Manager to help fruit producers maximize the value of their AI-driven technology. This role involves building relationships with clients, overseeing onboarding, and analyzing customer success metrics. Ideal candidates should have a Bachelor's degree and at least 3 years of related experience, strong communication skills, and fluency in Spanish and English. This position requires frequent travel within Spain and offers a dynamic work environment.

Qualifications

• 3+ years of experience in Customer Success, Account Management or Business Development in Spain, preferably in tech or agriculture.
• Ability to manage multiple priorities in a remote work environment.
• Willingness to travel frequently with customers.

Responsibilities

• Develop and maintain strong relationships with growers and fruit-buying companies.
• Oversee the onboarding process for new clients.
• Generate and analyze reports on key customer success metrics.

Skills

Customer-centric approach

Strong communication skills

Attention to detail

Proactive problem-solving

Fluency in Spanish

Fluency in English

Education

Bachelor's degree or equivalent

Tools

CRM software (e.g., Salesforce)

Job description

A technology company in the agriculture sector is seeking a Customer Success Manager to help fruit producers maximize the value of their AI-driven technology. This role involves building relationships with clients, overseeing onboarding, and analyzing customer success metrics. Ideal candidates should have a Bachelor's degree and at least 3 years of related experience, strong communication skills, and fluency in Spanish and English. This position requires frequent travel within Spain and offers a dynamic work environment.