Spa Therapist/Admin Operations Assistant

Wild Dreams Hospitality; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury lodge in South Africa seeks a seasoned spa professional to blend spa knowledge with hospitality duties, ensuring exceptional guest experiences. Candidates must be fully qualified skincare therapists and have administrative skills, with a minimum of 3 years in the spa industry. Live-in position with a salary between R8000 and R9000 CTC, including benefits and commission on treatments.

Benefits

Meals provided

Uniform provided

6 weeks on, 2 weeks off

Medical aid contribution after 3 months

Qualifications

• Fully qualified skincare therapist with relevant diplomas.
• Minimum 3 years experience in spa or beauty industry.
• Experience with PAN Hospitality reservations is advantageous.

Responsibilities

• Ensure operational efficiency and exceptional guest experiences.
• Perform administrative and reception duties across the lodge.
• Assist General and Assistant Managers as required.

Skills

Skincare therapy

Strong administrative abilities

Customer service

Excellent communication skills

Teamwork

Spa treatments knowledge

Education

Somatology Diploma or equivalent

Job description

Overview

This is an i ntimate, 5-star lodge sleeping 12 guests max. We are looking for people who have previous experience in a high-end 5-star environment, ensuring exceptional guest experiences and operational efficiency, and have a passion for the bush, hospitality, and people. Were looking for a seasoned spa professional whos ready to shift away from full-time treatments and into a broader hospitality support role blending spa knowledge with reception, hosting, and operations duties across the lodge.

Candidate requirements

• Must be a fully qualified skincare therapist, with a Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC
• Have strong administrative and organizational abilities, as a large part of the position includes administrative / reception duties, hosting, stock control responsibilities, and general lodge operations.
• Candidates must be experienced in all the desired therapies : Facials, Manicure / Pedicures, Body Wraps and Exfoliation treatments, Massage treatments such as Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology, and Aromatherapy.
• Minimum 3 years experience working in aesthetics, beauty, or spa industry. Preference will be given to candidates with experience working in admin, customer service, reception within a 5-star property / luxury hospitality / lodge and / or bush environment.
• Experience in PAN Hospitality reservations and accounting system would be a huge advantage.
• Clear, confident, and professional communication skills are a must
• Well groomed & highly presentable
• Ability to work normal hospitality hours, including shifts, overtime where required, working weekends and public holidays
• Friendly and able to work effectively both independently and as part of a team
• Must be fully computer literate
• Must be helpful and willing to assist the General and Assistant Managers in any areas required
• Own reliable transport is essential

Live-in.

Salary : R8000 R9000 CTC. 10% commission on spa treatments + general staff gratuities. Meals and uniform provided. 6 weeks on, 2 weeks off. Medical aid & Provident fund contribution after a 3-month probation period.