Spa Receptionist (FTC) – Cayley Lodge & Mountain Resort

The Beekman Group; oThongathi; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading corporate player in property management seeks a Spa Coordinator to ensure exceptional guest experiences at a resort in Central Drakensberg. Responsibilities include managing bookings, maintaining stock levels, and facilitating communication between staff. The ideal candidate has at least 2 years of experience in a spa or guest-facing role and is prepared to work flexible hours. No accommodation is provided.

Qualifications

• Minimum 2 years’ experience in a spa or guest-facing role.
• Strong organizational skills and attention to detail.
• Prepared to work weekends, public holidays, and late shifts.

Responsibilities

• Manage spa bookings and schedule therapists efficiently.
• Ensure stock levels of spa products are maintained.
• Facilitate communication between spa therapists and management.

Skills

Guest relations

Organizational skills

Communication skills

Computer literacy

Ability to work under pressure

Education

Matric

Tools

Excel

Word

Booking systems

Job description

Central Drakensberg – KwaZulu Natal – South Africa

Key Performance Areas

Ensuring that spa guests receive the best possible reception and assistance upon arrival, during their treatment experience, and at departure. Responsible for managing spa bookings, scheduling therapists efficiently, and ensuring accurate recording of treatment sales and payments.

Maintaining stock levels of spa products and consumables, conducting regular stock counts, and ensuring adherence to stock control procedures. Facilitating seamless communication between spa therapists, the resort reception, and management to deliver an exceptional guest experience.

Key Competencies & Personal Attributes

• Matric
• Minimum 2 years’ experience in a spa or similar guest-facing role
• Computer literacy, including Excel and Word
• Experience with booking systems or property management systems (preferred)
• Strong organizational skills and attention to detail
• Excellent guest relations and communication skills
• Ability to work under pressure and handle multiple bookings simultaneously
• Own transport
• Prepared to work weekends, public holidays, and late shifts
• No accommodation provided

Only short‑listed candidates will be contacted.

South Africa’s leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Cayley Lodge & Mountain Resort, Central Drakensberg. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref # 45/10

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