South African Collections Business Partner

American International Group; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job description

Responsibilities

Country Lead of the full Collections function, including full oversight of SA Collections Shared Services Centre in Manila. Manage the collection of over $30 million Premium Receivables for South Africa.

Direct Reports and overall staff, Shared Service centre team.

Works closely with Country, Zonal Business leaders, including CFO and Regional Stakeholders, Shared Service Centers to ensure support of Policy services and Collections tasks across Commercial & Consumer Lines. Provides onsite management and decision making for South Africa KPI's – Monitoring ageing figures, both value and item count. Manage and work closely with local office and the business to ensure all credit targets meet or exceed the requirements set by Corporate and Regional directives. Co‑ordinate and manage bad debt (FAS5) provisions. Monitoring Goals & Objectives for the respective teams. Act as SME for South Africa / AIG Shared services. Work closely with SSC and ensure adherence to SLA's.

Responsible for the maintenance of the Global Live Ledger / AR subledger. Responsible for all Receivables reporting for South Africa. Provide guidance on query management and remedial action in accordance with Receivables SLA. Support and implement ongoing Optimization initiatives. Represent Receivables on all business‑related projects. Communicate with EMEA Receivables management on key objectives and business performance. Ensure adherence to all Compliance, regulatory and SOX requirements. Governance Committees: Credit Committee (Responsible) AIG Outsourcing Committee (Participant) Capital Management (Participant) SAIA Premium Collections Forum (Participant).

AIG values in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Equal Employment Opportunity

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. Functional Area: FA - Finance. AIG South Africa#J-