South Africa Technical / Field Service Engineer (Pv Utility & Bess)

Sungrow Mena & Central Asia; Johannesburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A renewable energy solutions company in Johannesburg is seeking a Technical/Field Service Engineer for PV and BESS systems. The role involves providing on-site and remote support, troubleshooting, and commissioning systems, while ensuring excellent customer service. Candidates should have 3-5 years of experience in the renewable sector and strong communication skills. This full-time position offers growth opportunities in a dynamic environment.

Qualifications

• 3-5 years experience in the PV or BESS renewable industry sector.
• Experience in troubleshooting or commissioning commercial and utility-scale BESS and PV inverters.
• Registered Engineer with ECSA or other institutions advantageous.

Responsibilities

• Provide on-site and remote commissioning of BESS systems.
• Deliver technical services support to customers effectively.
• Monitor and maintain electrical equipment performance.

Skills

Troubleshooting

Customer service

Problem-solving

Analytical skills

Effective communication

Education

Bachelor's degree / Diploma in Electrical Engineering

Tools

Microsoft Office Suite

Test equipment

Hand tools

Job description

South Africa Technical / Field Service Engineer (PV Utility & BESS) – Sungrow MENA & Central Asia

Location: Johannesburg, Gauteng, South Africa

Responsibilities

• Provide on‑site and remote commissioning of BESS systems, PCS, and PV inverters.
• Deliver technical services support to customers effectively and on time.
• Perform on‑site and remote technical support, troubleshooting and testing of solar inverters.
• Lead or assist with the support of assigned projects.
• Coordinate with R&D engineering in China if required help during troubleshooting.
• Provide service technical reports to customers and supervisor during and after site visits in a timely manner.
• Monitor and maintain electrical equipment or machinery performance.
• Communicate status of open service case tickets to customers.
• Take ownership of customer issues and follow problems through to resolution with HQ support.
• Order and restock materials when required.
• Participate in ongoing training to keep up to date with latest developments.

Qualifications

• 3‑5 years experience in the PV or BESS renewable industry sector.
• Experience in troubleshooting or commissioning commercial and utility‑scale BESS and PV inverters.
• Ability to work with test equipment and hand tools.
• Customer service, problem‑solving, decision‑making and analytical skills.
• Effective written and verbal communication skills.
• Ability to closely follow instruction and pre‑established procedures / SOP.
• Willingness to provide service locally and to other African countries.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Bachelor's degree / Diploma in Electrical Engineering from accredited university or college.
• OSHA, NSPA70A, Electrical Safety certifications; first aid, firefighting and ORHVS certificates are advantageous.
• Registered Engineer with ECSA or other institutions advantageous.
• Other Institute Certification training on Solar/Energy Renewable advantageous.

Seniority level: Mid‑Senior level
Employment type: Full‑time