Solutions Consultant

Kerridge Commercial Systems; Gauteng; Hybrid; ZAR 400 000 - 600 000; Full time

Job summary

A leading software and services provider in South Africa is seeking a Solution Consultant to enhance demo capabilities and support the sales team. The role involves building presentations, conducting customer workshops, and creating software demonstrations that align with business needs. Ideal candidates will have strong presentation and interpersonal skills, with the ability to work under pressure. The position offers a hybrid work model, combining office and remote work.

Qualifications

• Ability to convert business processes into effective presentations and demos.
• Excellent written and verbal communication skills.
• Strong interpersonal skills necessary for all levels of interaction.
• Capacity to work under pressure and meet deadlines.
• Valid driver's license for travel.

Responsibilities

• Collaborate with the sales team to build demos and presentations.
• Provide training and support on Klipboard solutions.
• Attend workshops to understand customer business requirements.
• Create and present tailored software demonstrations.
• Document requirements and demo outcomes to support sales.
• Integrate latest product developments into demonstrations.

Skills

Business process understanding

Presentation skills

Interpersonal skills

Ability to work under pressure

Driving license

Job description

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.

The approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world.

With a unique depth of knowledge and experience in ERP / SaaS solutions, Klipboard has a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises.

Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Due to continued growth in our sales activity, we’re looking for a Solution Consultant in the Presales Solution Consultancy Department. The role focuses on our ERPOne, ERPGo, Manufacturing, Payroll and layered application products.

Key Responsibilities

• Work with the ZA sales team to build demonstrations, presentations, webinars and documentation, and enhance our core demonstration capabilities.
• Provide initial and ongoing training and support to the sales team on the value and capabilities of the Klipboard solution(s).
• Attend workshops and Business Discovery sessions with customers and prospects to understand business requirements, and document outcomes.
• Create and present software demonstrations that show how our solutions meet and exceed customer requirements.
• Collaborate with Sales, Marketing, Professional Services Group (PSG), Support and Development teams to develop customer propositions and ensure the best solutions are implemented.
• Document all prospect requirements, information gathered, and demonstrations to support the sales lead and handover to PSG.
• Integrate latest product developments into demos and work with product teams to adopt new features, setting up and documenting these on demonstration systems.
• Maintain and enhance core demonstration data sets so that our systems best represent a live trading environment.

Skills, Knowledge and Experience

Essential

• Ability to understand and assimilate business processes and requirements, converting them into presentations and demos that show business benefit and the value of Klipboard.
• Excellent written, verbal and presentation skills.
• Strong interpersonal skills, with the ability to interact effectively with individuals at all levels, from CEO to warehouse operative.
• Ability to work under pressure with limited direction and meet deadlines.
• Valid driving licence (role involves travel).

Desirable

• Good working knowledge of the Klipboard portfolio architecture and product set.
• Knowledge and experience of Klipboard core markets.

Previous Experience

Previous experience in a presales environment.

Company Information

Kerridge Commercial Systems (KCS) is rebranding to Klipboard. Our new brand brings together expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices around the world and are looking for talented individuals to join us as we enter the next chapter.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture.

We recognise that a diverse workforce fuels creativity and innovation. If you require assistance, adjustments, or support during the interview and offer process, please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferable skills, we would love to hear from you!