Software Instructor

GP InfoTech; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A software solutions provider in Durban is seeking a Software Instructor to train warehouse staff on their Warehouse Management System. This role involves delivering hands-on training, creating instructional materials, and supporting user proficiency. The ideal candidate will have a relevant educational background, strong communication skills, and will be willing to travel. Join a passionate team working on a transformative healthcare logistics project.

Benefits

Possibility of an extended contract based on performance

Gain hands-on experience with enterprise software systems

Work with a passionate and innovative team

Qualifications

• IT-qualified candidates preferred.
• Prior experience in software training or instructional design is a plus.
• Experience with warehouse or logistics systems is advantageous.

Responsibilities

• Deliver training sessions on WMS functionality.
• Assess user proficiency to tailor training approaches.
• Create and maintain training materials.
• Provide post-training support.
• Document training attendance and user feedback.
• Collaborate with support teams for system updates.
• Foster a supportive learning environment.

Skills

Verbal and written English communication skills

Presentation and facilitation skills

Interpersonal skills

Ability to simplify complex concepts

Documentation and organizational abilities

Quick learner

Willingness to travel

Own transport

Education

Certificate/Diploma/Bachelor’s degree in Education, IT, Software or related field

Job description

GP Infotech is a leading software solutions provider specialising in enterprise systems for logistics, warehousing, and pharmaceutical distribution. As we continue rolling out our cutting‑edge Warehouse Management System (WMS) across pharmaceutical warehouses in South Africa, we are seeking skilled and engaging Software Instructors to train and empower end‑users on‑site.

Role Overview

As a Software Instructor, you will play a critical role in ensuring successful user adoption of our WMS at multiple pharmaceutical warehouse(s). You will deliver hands‑on training to depot staff, create clear instructional materials, and act as the primary resource for users to gain confidence and proficiency with the system.

Key Responsibilities

• Deliver on‑site / remote training sessions to warehouse staff on WMS functionality, workflows, and best practices.
• Assess user proficiency and tailor training approaches to match skill levels and operational needs.
• Create and maintain instructional content, including guides, checklists, and quick‑reference materials.
• Provide post‑training support to reinforce learning and ensure correct system usage.
• Document training attendance, user progress, and feedback to support continuous improvement.
• Collaborate closely with GP Infotech’s central support and technical teams to stay aligned with system updates and training requirements.
• Promote user confidence by fostering a supportive and engaging learning environment.

Requirements

• Certificate/Diploma/Bachelor’s degree or equivalent qualification in Education, Training & Development, IT, Software, or a related field.
• IT‑qualified candidates will be given first preference.
• Exceptional verbal and written English communication skills.
• Strong presentation, facilitation, and interpersonal skills.
• Ability to simplify complex technical concepts for non‑technical users.
• Well‑developed documentation and organisational abilities.
• Quick learner with the ability to master new software tools rapidly.
• Willingness to travel.
• Own transport.

Preferred Attributes

• Prior experience in software training, user onboarding, or instructional design.
• Experience with warehouse, logistics, or enterprise systems.
• Fluency in additional languages is a plus.

Why Join Us?

• Be part of a transformative national project in healthcare logistics.
• Work with a passionate and innovative team.
• Gain hands‑on experience with enterprise‑level software systems.
• Possibility of an extended contract based on performance during tenure in this project.

Seniority level

Entry level

Employment type

Contract

Job function

Education and Training

Industries

IT Services and IT Consulting

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