Software Implementation Engineer

AiR; Johannesburg; On-site; ZAR 700,000 - 1,200,000; Full time

Job summary

AiR in Johannesburg is hiring to design, deploy and optimize autonomous AI agents for enterprise clients. You will lead end-to-end implementations from discovery to go-live and connect LLMs to complex enterprise systems to build effective business workflows.

We value experience with LLM orchestration for AI agents, REST API integration, and Python data mapping. Join a fast-paced startup that delivers direct client impact and opportunities to shape ROI through AI.

Qualifications

• Experience with LLM orchestration for AI agents (RAG, voice).
• Strong REST API and webhook integration skills.
• Proficient in data mapping with Python and Excel.
• Familiarity with Salesforce, HubSpot, WhatsApp, SendGrid APIs.
• Ability to explain complex AI to non-technical stakeholders.
• Experience designing testing and human-in-the-loop workflows.

Responsibilities

• Design, deploy, and optimize autonomous AI agents for enterprise clients.
• Lead end-to-end implementations from discovery to go-live.
• Integrate LLMs with enterprise platforms and build business process workflows.
• Use analytics to continuously improve live agent performance.

Skills

LLM orchestration

REST API integration

Python data mapping

Excel data mapping

Salesforce knowledge

HubSpot knowledge

WhatsApp APIs

SendGrid APIs

Tools

Salesforce

HubSpot

WhatsApp APIs

SendGrid APIs

Job description

Role Overview

Two positions available: one in Johannesburg and one in Pretoria.

Help us build the next generation of enterprise automation by deploying AI agents that act as a digital workforce for clients. You'll connect LLMs to complex systems, delivering measurable business value.

What We're Looking For

• Experience with LLM orchestration for AI agents (RAG, voice)
• Strong REST API and webhook integration skills
• Proficient in data mapping with Python and Excel
• Familiarity with Salesforce, HubSpot, WhatsApp, SendGrid APIs
• Ability to explain complex AI to non-technical stakeholders
• Experience designing testing and human-in-the-loop workflows

What You'll Do

• Design, deploy, and optimize autonomous AI agents for enterprise clients
• Lead end-to-end implementations from discovery to go-live
• Integrate LLMs with enterprise platforms and build business process workflows
• Use analytics to continuously improve live agent performance

Why You'll Love It

• Shape how leading organizations use AI for efficiency and ROI
• Work with cutting-edge LLM technology and enterprise systems
• Fast-paced startup environment with direct client impact