Software Implementation Consultant

Fraxion; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A high-growth SaaS company in Cape Town is seeking an Application Specialist to lead client implementations, providing training and support for software solutions. The ideal candidate has a Bachelor's degree and at least 3 years of experience in a relevant role. Strong communication and analytical skills are essential. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Minimum of 3 years of experience in relevant roles.
• Strong IT and software aptitude.
• Knowledge of accounting and ERP systems.

Responsibilities

• Maintain knowledge of SaaS spend management software.
• Lead client implementations of software solutions.
• Evaluate client needs to recommend solutions.

Skills

SaaS knowledge

Accounting skills

Communication skills

Analytical thinking

Education

Bachelor’s degree in computer science, Business, or related field

Job description

Overview

Looking for your next role? Join Fraxion, a high-growth SaaS company with a dynamic, collaborative culture and global reach, with offices in Cape Town, South Africa, and the USA (head office). We’re excited to share some great opportunities to join our team!

Responsibilities

• Maintain a strong working knowledge of our SaaS spend management software and related accounting systems in a consultative role for clients.
• Lead client implementations of our cloud-based software solutions.
• Evaluate client needs and business processes to recommend best-fit solutions.
• Develop project requirements, timelines, and schedules.
• Provide a wide range of customer-facing implementation, training, and support services.
• Contribute to improving team processes, documentation, and procedures.
• Ensure quality control for software products and deliverables.
• Travel to client sites as needed.

Qualifications

• Minimum of 3 years of experience as an Application Specialist, Software Developer, Accounting System Consultant, IT Consultant, or Project Manager working with business software.
• Bachelor’s degree in computer science, Business, or a related field.
• Strong IT, web, and software aptitude, comfortable working with SaaS / cloud-based systems and technology.
• Knowledge of accounting, procurement, and ERP systems.
• Excellent written and verbal communication skills.
• Strong analytical and critical thinking abilities.