Software Developer III

Smollan; Queensburgh; On-site; ZAR 400 000 - 550 000; Full time

Job summary

A leading technology solutions provider in KwaZulu-Natal seeks a professional to oversee the delivery of software solutions and manage project tasks effectively. The successful candidate will coordinate with various teams to ensure client requirements are met and provide technical support. Essential skills include systemic thinking, teamwork, and effective communication, with a focus on quality and client satisfaction.

Responsibilities

• Deliver quality software solutions that deliver value.
• Coordinate with teams and ensure requirements are met.
• Manage delivery of technical designs and high-quality code.
• Engage with client departments to manage development processes.
• Provide expertise in technical documentation.
• Monitor projects and adhere to SLAs.

Skills

Systemic thinking

Teamwork and collaboration

Critical thinking

Agility

Performance & results driven

Communication

Job description

Job Summary :

To take full accountability for delivering project tasks and assignments within deadlines and to clients’ requirements across one of the two technology tiers (category management, mobility). This could include creating, supporting and / or customising solutions for client.

Key Responsibilities and Deliverables :

Delivery of quality software solutions that deliver value

• Research new innovations and solutions
• Coordinate and interface with functional design, quality assurance, developers, other product teams, and senior management to ensure needs are met and managed
• Manage to ensure delivery of technical designs, unit test plans, and high quality code
• Determine the system requirements as per the specification or client needs
• Design the appropriate system model
• Liaise with the client to ensure the suitability of the model in meeting their needs
• Develop the appropriate software using the relevant development tools (coding)
• Test the system for stability, speed and spec compliance
• Implement roll‑out

Achievement of project tasks and assignments

• Engage with various client departments and project managers to manage specific processes within the software development life‑cycle (for example, functional specification, construction, quality assurance, implementation and reporting)
• Understand functional and technical documentation needs of customers and research technology solutions to meet those needs
• Maintain open communication with customer representatives and cross‑functional teams and ensure content meets requirements
• Provide expertise for technical product documentation projects and support and assist in documentation design
• Liaise with the client to coordinate the roll‑out
• Write user manuals and provide training for users

Effective client support

• Ensure systems up‑time
• Monitor customer support cases
• Assist and provide support to resolve problems
• Deploy proper Help Line protocol and escalation for problem solution
• Monitor adherence to SLAs

Effective Team Leadership

• Take ownership and responsibility for you designated Application / Applications. Ensure you have all of the relevant business and technical knowledge for the product.
• Deliver support in regards to product knowledge to the rest of the team and clients where needed in regards to your relevant application.
• Assist with project costing and timelines where needed
• Monitor projects relating to your designated product in the following regards
• Ensure functional specification documents meet all of the client requirements
• Ensure the development is on track and that projects are delivered as per deadlines
• Ensure clients are always informed of projects updates and status

Key Competencies

• Systemic thinking
• Teamwork and collaboration
• Critical thinking
• Agility
• Performance & results driven
• Conceptual thinking
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Industry and business awareness
• Quality and detail excellence
• Communication