Software Delivery Lead

BETSoftware; Durban; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

BETSoftware is seeking an experienced Product/Program Manager to own end-to-end lifecycle management of software products. The role requires leading cross-functional teams, driving backlog prioritization, and delivering outcomes aligned with business goals.

The candidate should demonstrate strong communication, attention to detail, adaptability, and a results-driven mindset to navigate obstacles and ensure timely delivery across the SDLC.

Qualifications

• Detailed knowledge of the SDLC and management of software projects.
• Driven to achieve results despite obstacles.
• Good written and verbal communication skills.
• Strong attention to detail.
• Leadership skills.
• Adaptability skills.
• Time management skills.
• Decision making skills.

Responsibilities

• Oversee all phases of the product lifecycle end-to-end, from inception to decommissioning.
• Align development roadmap with business, clients and technology through collaboration with multiple teams.
• Manage issues with urgency and communicate resolutions to stakeholders.
• Prioritize and plan backlogs and product roadmaps.
• Define and track business benefits realisation for the product.

Skills

SDLC knowledge

Delivery mindset

Written & verbal communication

Attention to detail

Adaptability

Time management

Decision making

Leadership

Job description

• Detailed knowledge of the SLDC and management of software projects.
• Driven to achieve results despite obstacles.
• Good written and verbal communication skills.
• Strong attention to detail.
• Adaptability Skills.
• Time Management Skills
• Decision Making Skills.

Job Description

• Detailed knowledge of the SLDC and management of software projects.
• Driven to achieve results despite obstacles.
• Good written and verbal communication skills.
• Strong attention to detail.
• Leadership skills.
• Adaptability Skills.
• Time Management Skills
• Decision Making Skills.

SDLC management

• Is responsible for each phase of the product or project life cycle, end to end from inception, growth, maturity to decline. Where applicable this includes inception, requirement, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required.
• Aligns development roadmap with business, clients (internal and external) and technology through collaboration with multiple team members.
• Manages issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support / post deployment process.
• Prioritizes and plans of backlogs/demand pipelines and product roadmaps.
• Define, track and measure product Business Benefit Realisation as appropriate to your product development space.
• Maintains sound technical understanding and in-depth product as well as general group product and system knowledge.

Strategic mindset

• Aligns objectives and activities to the broader strategic needs of the team and Bet Software.
• Customer centric - responsible for creating and proper grating a customer-oriented attitude within the team whilst identifying and understanding the needs of all customers and managing their expectation.
• Facilitates an understanding of competitor analysis and market research to identify areas of opportunity and risk associated to the product.
• Aligns and collaborates with other product teams as required to achieve objectives.
• Provides consistent, clear, and regular communication with key internal and external stakeholders.
• Integrates the team and department processes and procedures effectively with companywide process and procedures.

Team management

• Leading direct and indirect reports for the successful management of the allocated product (i.e., seconded team members).
• Ensures that the cross functional team is aligned with the company’s strategy and working towards achieving the strategy.
• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Supports and/or develops a training and career development plan for each team member.
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required.
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
• Maintains a current and future skill matrix for the team.
• Creates a culture for teams that are aligned to the platforms and BET values.

Behavioural Outputs: Adaptably resilient

• Adapts to change and is open to new ideas and willing to take on new responsibilities.
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision making quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible
• Solves problems through questioning the status quo.

Qualifications

• At least 8 years in a technical role within the IT industry.
• At least 3-5 years’ experience managing/leading software development cross functional teams (advantageous)
• Experience facilitating timely product/project delivery
• Detailed knowledge of the SLDC and management of software projects.
• Driven to achieve results despite obstacles.
• Good written and verbal communication skills.
• Strong attention to detail.