Software Consultant

MRI Software; Cape Town; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leading tech company in real estate solutions in Cape Town is seeking a Solution Consultant for Affordable Housing. This position includes managing client implementations, coordinating software testing, and collaborating on product improvements. Ideal candidates should have a relevant bachelor’s degree, strong communication skills, and teamwork abilities. Enjoy a hybrid work environment and the chance to help clients succeed with innovative software solutions.

Benefits

Medical Aid Scheme

Personal Pension plan

Parental Leave benefit

25 days annual leave plus public holidays

Flex Time Off

Tuition Reimbursement Schemes

Office breakfasts and quarterly lunches

Working from anywhere for two weeks annually

Qualifications

• Solid educational background; applicable work experience may substitute for degree.
• Team player with strong collaboration skills.
• Effective communicator with spoken and written skills.
• Willingness and ability to learn new skills continuously.
• Enjoyment in teaching and training others.
• Comfort with business technology and database applications.
• Basic knowledge of affordable housing, accounting or business fundamentals.

Responsibilities

• Manage all aspects of client implementations and ensure client satisfaction.
• Coordinate testing of software data conversions.
• Collaborate on product development and improvements.
• Create and maintain training materials and documentation.

Skills

SQL

Excel

Communication Skills

Teamwork

Education

Bachelor’s degree in Accounting, Finance, Business Management, Computer Science, Engineering, Project Management

Tools

PowerPoint

Access

Job description

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for 'family') employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

As an MRI Solution Consultant in Affordable Housing, you’ll never get bored with doing the same thing every day. You’ll be constantly challenged with new opportunities and new assignments. But some of the typical tasks include :

Responsibilities

• Manage all aspects of client implementations including client assessment, data collection, data conversion, set‑up, internet‑based training, resolution of initial technical issues, and effective hand‑off to the Support team.
• Manage completion and timely delivery of all items within a client contract and ensure client satisfaction and expectations.
• Coordinate and perform in‑house testing of software data conversions.
• Collaborate with Product Development for new product development and existing product improvements, if requested.
• Collaborate with Department Manager, as appropriate, to create and maintain training documentation, presentations, videos, product guides and online help system maintenance.
• Recommend department process improvements, including developing best practices.
• Work on special projects, as requested.

Requirements

• Solid Educational Background . Bachelor’s degree in Accounting, Finance, or Business Management, Computer Science, Engineering, Project Management, or technical field from a reputable 4‑year college / university. Applicable work experience will be considered in lieu of degree.
• Team Player . At MRI our people work together. Our people work in formal and informal team settings to address our customers’ needs.
• Effective Communicator . Our consulting team members possess outstanding spoken and written communication skills.
• Excellent Student . At MRI our people constantly learn new skills. These range from business, software, technology, presentation, and management skills.
• Enjoys teaching . Not only do our consultants learn new skills, they teach others. Our consultants provide training both to our customers and to our internal MRI employees.
• Comfort with business technology . Knowledge of SQL, Excel, PowerPoint, Access, and Word provide a solid foundation for success. At MRI we’ll teach you how to work with database applications, how to write business reports using our software, how to manage business data using our technology, and other soft skills to enable your success.
• Basic Affordable Housing / Accounting / Business Knowledge . Our customers use our software for accounting and for managing affordable housing real estate properties. Understanding the fundamentals of accounting, business, and / or affordable housing is fundamental to delivering the best results.

Working Hours

8 / 8 : 30 to 16 : 30 / 17 : 00 EST hours

We’re obsessed with making this the best job you’ve ever had!

We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.

Additionally, we value your input in your employee‑led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.

Have confidence in your health with our offered Medical Aid Scheme.

Invest in our competitive Personal Pension plan and help set you up for your future.

Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

Enjoy a fantastic work‑life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of 'Flex Time Off' to be used whenever and however you choose!

Further your professional development with our Tuition Reimbursement Schemes.

Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the confidence gapand imposter syndromecan get in the way of meeting remarkable candidates, so please don’t hesitation to apply — we’d love to hear from you!

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.