Social Media Writer — Engaging Brand Content Pro

Fnb Namibia; Johannesburg; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading financial institution in Johannesburg seeks a Social Media Writer to manage publications and respond to social media queries. The ideal candidate will have over 5 years of experience, strong writing and communication skills, and a customer-centric approach. This role requires flexibility, as it involves working weekends and public holidays. Join us to innovate and deliver exceptional service.

Benefits

Opportunities to network and collaborate

Challenging work

Opportunities to innovate

Qualifications

• Over 5 years' experience in a similar role.

Responsibilities

• Prepare and edit material for publication.
• Respond to social media queries.
• Deliver exceptional service that exceeds customer expectations.
• Ensure compliance with governance and audit requirements.

Skills

Strong communication skills

Interpersonal skills

Excellent problem-solving skills

Excellent writing skills

Customer centric

Ability to work under pressure

Good stakeholder engagement

Education

Qualifications in Journalism or Customer Experience certifications

Job description

A leading financial institution in Johannesburg seeks a Social Media Writer to manage publications and respond to social media queries. The ideal candidate will have over 5 years of experience, strong writing and communication skills, and a customer-centric approach. This role requires flexibility, as it involves working weekends and public holidays. Join us to innovate and deliver exceptional service.