Social Media, Content & Creator Manager

Biogevity; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Biogevity Brands is seeking a Social Media, Content & Creator Manager to own day-to-day organic social and content, work with editors/designers, and lead the Brand Ambassador program. You’ll ideate, brief, produce, and publish content while nurturing creators and community across health-focused brands.

The role sits in a fast-moving, small team that values authentic storytelling, data-driven decisions, and strong collaboration with Brand & Growth.

Qualifications

• 3-4 years of experience in social media management, content marketing, and creator partnerships.
• Strong writing skills for hooks, captions, and briefs.
• Confident across Instagram, TikTok, Facebook, and YouTube; understands formats and algorithms.
• Proven ability to manage creative workflows and brief designers and editors.
• Strong community management and handling brand conversations.
• Experience managing ambassador/creator partnerships.
• Comfortable in front of the camera and producing basic content.
• Proficient with Canva, CapCut and Figma for light content creation.
• Experience with social scheduling/publishing platforms.

Responsibilities

• Own monthly and 90-day content calendars across multiple platforms.
• Plan content around launches, campaigns, and seasonal moments.
• Collaborate with Brand & Growth to reflect strategy and brand voice.
• Manage content production workflow from brief to delivery and publish.
• Review creative output for brand alignment before live.
• Publish content via Sprout and social platforms and engage with the community.
• Coordinate Brand Ambassador and Content Creator partnerships end-to-end.
• Track KPIs and provide weekly/monthly performance reporting.

Skills

Social media management

Content marketing

Creator partnerships

Community management

Creative workflows

Ambassador/creator programme

Camera presence

Project management

Health & wellness audience

Education

No formal degree specified

Tools

Canva

CapCut

Figma

Job description

Type: Full-Time

Reports To: Brand and Growth

About the Role

Biogevity Brands is looking for a creative, organised, and people-driven Social Media, Content & Creator Manager to join our in-house team. You will own the day-to-day execution of our organic social and content engine, manage content roll out with our video editors and design team, and lead our Brand Ambassador and Content Creator programme. You'll be a key creative voice in the business - someone who can ideate, brief, produce and publish compelling content across our brands and platforms, while also nurturing the people and partners who help tell our brand stories. This role sits at the intersection of social, content and community.

Key Responsibilities

1. Content & Calendar Management

• Own and manage monthly and 90-day content calendars across Instagram, Facebook, TikTok, and YouTube for all active brands
• Plan content in alignment with product launches, brand campaigns, school and sports cycles, and seasonal moments
• Collaborate closely with Brand & Growth on implementing strategy and to ensure content reflects campaign narratives, brand voice, and business priorities
• Maintain an organised content library and asset management system

2. Content Creation & Production

• Write hooks, captions, short-form scripts, storyboards and briefs for Reels, Stories, blogs, carousels, and platform-native formats
• Handle adhoc content creation where needed - including basic filming, CapCut edits, Canva layouts and story-format content
• Ensure all content meets brand standards for tone, visual identity and messaging accuracy across brands
• Brief designers on all content needs - providing clear direction on concept, copy, sizing, and usage
• Manage the content production workflow with video editors - from brief through to final delivery and publishing
• Review and get approval on creative output before it goes live, flagging anything that misses the brief or brand guidelines
• Maintain clear timelines and accountability across the creative team

4. Publishing & Community Management

• Schedule and publish content via Sprout and social platforms
• Monitor and respond to DMs, comments and brand mentions across all platforms working closely with Brand & Growth
• Track brand conversations and nurture relationships with engaged customers, practitioners and community members
• Coordinate with customer service on social queries that require escalation

5. Brand Ambassador & Content Creator Programme

• Own the end-to-end management of Biogevity’s Brand Ambassador and Content Creator partnerships
• Identify, onboard, and manage relationships with aligned content creators, athletes, sponsorships and community voices who authentically represent the brands
• Develop and manage ambassador briefs - including content expectations, key messages, deliverables, and timelines
• Handle sponsorship fulfilment including product seeding, co-created content, event appearances, and campaign activations
• Build a structured content creator pipeline: prospecting, outreach, contracting, briefing, and performance review
• Ensure all creator and ambassador content is on-brand, compliant, and delivered on time
• Track ambassador content performance and report on contribution to reach, engagement, and brand awareness

6. Reporting

• Report weekly and monthly on core social media KPIs
• Track creator and ambassador content performance and provide reporting on KPIs
• Surface insights and learnings to inform future content direction and campaign planning

Skills & Experience

• 3-4 years of experience in social media management, content marketing, and creator partnerships role
• Strong writing skills - you can write a hook, a caption, and a brief with equal confidence
• Confident across Instagram, TikTok, Facebook, and YouTube - you follow trends, understand formats, and know what the algorithm rewards
• Proven ability to manage creative workflows and brief designers and video editors effectively
• Naturally strong at community management - you can hold a brand conversation, handle tricky DMs and make people feel heard
• Experience managing an ambassador, creator, or partnership programme
• Comfortable in front of the camera and confident producing basic short-form content yourself
• Proficient in Canva, CapCut, and Figma for light content creation
• Comfortable pulling and interpreting social performance data from Meta Business Suite, Sprout, or similar tools
• Experience with social scheduling and publishing platforms (Sprout, Meta Business Suite, or equivalent)
• Highly organised with strong project management instincts - you keep things moving and people accountable
• Experience working within a DTC or ecommerce environment is a plus - you understand that great content ultimately serves a commercial outcome
• Passionate about health, wellness, nutrition, and sport - you get our audience

Key KPIs

• Content calendar published on time, every month, across all active brands
• Brand & Growth Strategy adhered to and implemented
• Briefs delivered to the design and video team with clear direction - minimal revision cycles
• Ambassador and creator pipeline actively maintained - new prospects identified, existing partners briefed and producing on schedule
• Creator content reviewed, approved and live within agreed timelines
• Weekly and monthly reporting submitted without chasing
• Community comments, DMs, and brand mentions responded to within 1 business day.

Why Join Biogevity Brands?

Biogevity is built on a simple idea: better health starts within and it can be measured.

We develop clean, science-led nutritional systems designed to support the body's most important biological functions, and we've built a portfolio of purpose-driven brands that make that philosophy accessible across different needs, audiences and life stages.

Each brand exists to solve a specific problem, and each is grounded in the same commitment to clean formulation, scientific integrity, and real, measurable results.

This is a role where you'll have genuine ownership, creative input, and the opportunity to build something meaningful. You'll work in a small, focused team that moves fast, cares deeply about community, and believes great content can genuinely change how people feel about their health.

If you want to do work that actually matters - across brands with strong foundations, a clear mission and room to grow - this is the team to be part of.