Social Media Assistant - South Africa

Social Imprint Agency; Cape Town; On-site; ZAR 240 000 - 360 000; Full time

Job summary

A leading social media agency in Cape Town seeks a Social Media Assistant to manage content posting and engagement across platforms. This role focuses on ensuring timely, accurate posting of branded content while fostering genuine connections with the audience. Key responsibilities include monitoring performance, engaging with followers, and maintaining the clients’ brand presence. Ideal candidates are detail-oriented, reliable, and possess solid social media knowledge to enhance engagement.

Qualifications

• Excellent attention to detail for accurate posting.
• Experience with various social media platforms.
• Strong communication skills for team collaboration.

Responsibilities

• Post approved content across social platforms.
• Double-check captions and hashtags before posting.
• Engage with followers in comments and DMs.
• Monitor posts for performance and alert if issues arise.

Skills

Attention to detail

Reliability

Social media understanding

Communication

Job description

SOCIAL MEDIA ASSISTANT

As a Social Media Assistant at Social Imprint, you'll make sure every piece of content we create actually makes it onto our clients pages on time, with care, and with consistent engagement. You'll handle the posting process across platforms, keep clients pages active, and help maintain a genuine connection with their audience.

This role is all about consistency, attention to detail, and being proactive. You'll work closely with the Social Media Strategist and Creative Copywriter to follow approved content calendars and ensure every post, story, and reel goes live as planned. While simple, this position plays a key part in keeping our clients brands visible and engaged daily.

What You'll Do

• Post approved content (Reels, Stories, Carousels, etc.) across social platforms according to schedule.
• Double-check captions, hashtags, and tags for accuracy before posting.
• Monitor posts for performance and alert the Strategist if anything seems off (errors, low engagement, technical issues, etc.).
• Engage with followers in comments and DMs to maintain a responsive, professional presence.
• Like, comment, and engage with relevant content from other accounts to increase visibility and community presence.
• Ensure that clients pages are always active, clean, and on‑brand.
• Stay online during scheduled posting and engagement periods to make sure everything runs smoothly.
• Report engagement insights or screenshots as requested by the Strategist.

What We Look For

YOU'RE RELIABLE AND DETAIL-ORIENTED

You don't miss posts, details, or deadlines. You take pride in being the person who keeps everything running on schedule.

YOU UNDERSTAND SOCIAL MEDIA

You know how different platforms work and what good engagement looks like. You understand the difference between genuine interaction and spammy engagement.

YOU COMMUNICATE WELL

You can give clear updates, flag issues, and take direction easily from the Strategist or creative team.

You Care About Quality

You post carefully, making sure every detail from tags to timing reflects the brands professionalism.

What Success Looks Like

• Every post goes live on time and follows the approved content calendar.
• Clients pages stay active, responsive, and visually consistent.
• The strategist and team never have to worry about missed posts or forgotten engagement.
• Audiences feel connected and heard through timely replies and interaction.
• You help boost visibility and engagement through consistent activity.

About Social Imprint

At Social Imprint, we believe social media is more than content its connection. We help top-producing real estate professionals build powerful online brands that position them as trusted authorities in their markets.

Our mission is to create lasting social imprints the kind of presence that builds recognition, trust, and influence long after the scroll. We combine data-driven strategy, storytelling, and design to help agents not just grow their audience, but grow their business.

We're a team of creative thinkers, strategic minds, and doers who believe that excellence is built through consistency and clarity. If you're ready to work with some of the most driven agents in the industry and bring strategy to life at the highest level, we'd love to meet you.