Snr Agency Client Service / Account Manager

Biz Community; Pretoria; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A dynamic advertising agency in Pretoria is seeking a Senior Client Service and Account Manager with a minimum of five years' experience. The successful candidate will manage key accounts, develop strategic marketing plans, and ensure project milestones are met. Excellent communication and project management skills are essential. The role offers opportunities to work with diverse clients ranging from startups to established brands.

Qualifications

• Minimum five years experience in advertising, design or branding agency.
• Proven experience in account and project management with references.
• Full awareness of creative processes to bring a project to life.

Responsibilities

• Key representative and liaison between agency and clients on a senior level.
• Manage and compile accurate and detailed weekly status reports.
• Development and planning of roll-out plans, time frames and milestones.

Skills

Strategic marketing principles

Account management

Project management

Presentation skills

Verbal communication

Writing skills

PowerPoint/Keynote proficiency

Attention to detail

Education

Qualification in marketing/account management/branding/adverting

Tools

PowerPoint

Word

Excel

Job description

Quick facts you need to know about LKDA – The Brave Agency.We are a strategic design and advertising agency, based in Pretoria. Yes Pretoors! No big traffic jams and no big egos to deal with.We’ve been crushing it for 22 yearsin the B2B, B2C and FMCG sectors.We are not owned by any one or any group and drive our own ambitions and rules.Our clients range from ambitious one-man-bands to international brands.This is not a school, it’s a 25-30 people driven agency where everyone is akey resource to do the work.We don’t like to be labelled or placed in a box but transform brands and businesses whatever it takes.Our customers do not dictate what we must do - they trust we offer the best creative solution and approach to reach their goals.Now that we your attention, let's get to what will really excite us! LKDA islooking for an experienced senior client service and account managerto join the team on key existing and new TTL accounts. It is expected thatthe candidate has sound knowledge and experience in strategic marketing principles to driveprojects with clients and support agencyteams. Client service / account management : daily account responsibilities

Key representative andliaisonbetweenagency andnew + existing clients on senior levelMeeting with clients to evaluate and identify requirements based on objectives / goals and strategyAbility to develop and prepare accurate, in depth briefs with expected outcomes based on identified objectivesAlignment andplanning with creative director and strategist on account requirementsFull ownership (hands-on) and management of all client-related projects and briefsClear understanding of requirements (job to be done)to manage next steps within agency teams and expectations from clientPreparing and presenting cost estimates based on scope of project and deliverables (internally and to client)Manage and compile accurate and detailed weekly status reports for internal and external status meetingsManage clients’ budgets and monthly billings against agency / project outputExplore andidentifybusiness opportunities for organic growth and cross-selling by the agencyProject management : Project-related responsibilities

Development and planning of roll out plans, time frames andmilestones based on project requirementsDriving the process with continuous alignmentwithteams in traffic, creative, strategy and other departments to ensureproject milestonesand deadlines are metEnsure that cost estimates are accurate, approved and billed timeouslyPreparing briefs to the production team (internal) + media partners (external)Presentingwork and feedback to client and agency teamsManage and update project status for weekly reports and status meetingsManage artwork approval process, proof checking against brief, manage amendment process and secure sign-offCompleteproject recons and evaluation of cost estimates for final billingRequired

Minimum five years experience in advertising, design or branding agencyProvenexperience in account and project management with referencesQualification in marketing, account management, branding / advertising from reputableinstitutionsFull awareness of creative processes (to bring a project to life)Excellentpresentation and verbal communication skillsExcellent interpretation and writing skillsExcellent skill and knowledge of PowerPoint / Keynote, Word and ExcelExceptional project management skills with attention to detailAdvantageous The following experience / skills will be highly beneficialto the candidate

Experience in strategy and brand managementUnderstanding and knowledge of digital marketing requirementsExperience in B2B and B2C brandsExperience in Chase / credible agency softwareApplication requirements Please ensure you include the following information with your application (in Mail)

Comprehensive track record (CV)Typical day in your current role / agency (Tounderstand your current environment)Typical current team (To understand the current size of your team)Reason for seeking newopportunityCurrent and expected salary