Site Supervisor: Service Operations & Admin Lead

Network Engineering; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading provider of cooling and refrigeration solutions in South Africa seeks a Service Administrator to manage job cards, liaise with technicians, and ensure excellent customer service. The ideal candidate will have strong administrative skills, experience in the automotive or dealership industry, and the ability to maintain client satisfaction. This full-time position offers competitive remuneration.

Qualifications

• Proven experience as a Service Administrator / Service Advisor within the automotive or dealership industry.
• Strong knowledge of job card systems, invoicing, costing, and warranty procedures.
• Ability to liaise confidently with clients, technicians, and parts departments.

Responsibilities

• Open and manage job cards, coordinating with technicians and supervisors.
• Monitor jobs in progress and handle invoicing and job costing.
• Provide professional client communication for efficient service administration.

Skills

Customer Service

Organizational skills

Communication skills

Computer Skills

Leadership Experience

Education

Matric qualification

Relevant technical/admin diploma

Job description

A leading provider of cooling and refrigeration solutions in South Africa seeks a Service Administrator to manage job cards, liaise with technicians, and ensure excellent customer service. The ideal candidate will have strong administrative skills, experience in the automotive or dealership industry, and the ability to maintain client satisfaction. This full-time position offers competitive remuneration.