Site Supervisor (Hygiene/Contract Cleaning)

Ntsumi HR Partners; Gauteng; On-site; ZAR 250,000 - 380,000; Full time

Job summary

Ntsumi HR Partners is seeking a Hygiene Operations Supervisor in Gauteng to lead a team delivering high-quality cleaning services and safety standards on site. You will manage stock, coordinate suppliers, and ensure compliance with health and safety policies.

The role requires 4+ years in hygiene cleaning, supervisory experience, and matric. A technical qualification is advantageous; overtime and night shifts may be required.

Qualifications

• Completed Matric/Grade 12 certificate.
• A technical qualification is an added advantage.
• Extensive knowledge of hygiene cleaning processes, products, and supplies.
• At least 4 years in the hygiene cleaning industry, with 2+ in a supervisory role.
• Computer literacy (email and basic typing skills).

Responsibilities

• Drive a service excellence culture with a professional, cost-effective service.
• Direct budget and financial management; ensure expenditures are authorised and recorded.
• Oversee hygiene materials, equipment, and site safety compliance.
• Lead and develop a high-performing hygiene team; provide training and feedback.
• Coordinate audits, reporting, and client communications.

Skills

Client service

Communication skills

Leadership

Organised

Adaptability

Pressure handling

Education

Matric/Grade 12

Technical qualification (advantage)

Tools

Email

Typing

Job description

Key Performance Areas:

• Drive a service excellence culture by enabling the team to provide a professional, cost-effective, and value-adding service to the client at all times.
• Facilitate efficient budget and financial management by ensuring all expenditure is authorised and recorded.
• Work with suppliers to obtain the most suitable and cost-effective equipment and consumables.
• Manage the ordering and stock control of hygiene consumables and chemicals.
• Manage the provision of hygiene cleaning chemicals and dosing equipment on site — including carrying out periodic chemical dosing checks, maintenance of equipment, and overseeing the safe storage, decant, transport and use of chemicals on site.
• Maintain detailed cleaning instructions and schedules for all hygiene cleaning activities to ensure required standards are met.
• Conduct compliance audits/inspections of internal hygiene standards and documentation.
• Support the Technical & QA teams in obtaining samples for testing and participating in microbiological investigations to drive improvements in site hygiene standards.
• Provide training and awareness for all hygiene staff in all procedures (SOPs) relevant to their role.
• Ensure all hygiene staff are trained and competent in all procedures relevant to their role.
• Maintain authorised persons lists for each piece of equipment as required.
• Conduct emergency response spill training for all relevant staff.
• Ensure all tasks are conducted in accordance with all legislative, company and site health & safety policies, and ensure that all hazards, accidents/incidents are reported and investigated in a timely manner.
• Ensure material safety data sheets for all chemicals used on site are maintained, updated regularly, and are accessible to all staff.
• Recruit, induct and develop competent employees.
• Ensure all disciplinary incidents and staff absence are dealt with in a professional and timely manner and in accordance with company human resources policies.
• Effectively communicate with all team members on a regular basis and provide opportunities for feedback and two-way communication.
• Create an inspiring team environment where conflict and grievances are swiftly and sensitively dealt with.
• Provide key performance indicator data as required and comply with all internal and external audit requirements.
• Develop strong working relationships with clients, suppliers, management and other key stakeholders.
• Drive continuous improvement in site standards.
• Actively comply with and enforce all relevant statutory, company and site policies and procedures.
• Create a high-performing team by setting clear team and individual goals/key performance indicators.
• Motivate and coach the team.
• Ensure understanding and adherence to company policies and procedures.
• Identify technical issues in the factory and address timeously, or elevate to the Area Manager to ensure timely resolution.
• Provide ongoing (daily/weekly, etc.) verbal and written (weekly site reports) feedback to management and the client.
• Review and update relevant cleaning processes/documents in a timely manner.
• Compile and submit reports and documentation to the Client, Management and/or HR as per agreed timelines.
• Liaise with HR to ensure effective management of leave, grievances, discipline, training, and performance.
• Attend audits and submit corrective actions where applicable in a timely manner.
• Complete, submit and file records and documentation in an efficient manner.
• Attend Client and Company meetings as and when required.

Attributes:

• Strong client service focus.
• Excellent interpersonal and communication skills with the ability to engage clients and motivate staff.
• Well-organised with strong attention to detail.
• Strong communication and conflict resolution skills.
• Flexible and adaptable.
• Ability to work under pressure and meet set deadlines.

Qualifications and Experience:

• Completed Matric/Grade 12 certificate.
• A tertiary qualification in a technical field will be an added advantage.
• Extensive knowledge of hygiene cleaning processes, products, and supplies is essential.
• At least 4 years' hygiene cleaning industry experience, two (2) of which must have been in a supervisory role.
• Computer literacy (email and basic typing skills).
• Must be willing to work overtime (including weekends and public holidays) and night shift.
• Must be medically fit with the ability to lift/move heavy equipment, operate high-pressure hoses, and work at heights.

Only shortlisted candidates will be contacted. No late applications will be considered.