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A leading provider of cooling and refrigeration solutions in South Africa seeks a Service Administrator to manage job cards, liaise with technicians, and ensure excellent customer service. The ideal candidate will have strong administrative skills, experience in the automotive or dealership industry, and the ability to maintain client satisfaction. This full-time position offers competitive remuneration.
Join a dynamic service team where your administration client service and parts knowledge make an impact.
Our client is a leading provider of cooling and refrigeration solutions across South Africa specialising in service repair and maintenance for the transport and automotive industries.
They pride themselves on offering high-quality technical support parts and after-sales service to clients.
Joining this team means working in a fast-paced customer-focused environment with strong industry expertise.
You will be responsible for opening and managing job cards coordinating with technicians and supervisors working closely with the parts department monitoring jobs in progress handling invoicing and job costing and processing warranty claims.
You will also provide professional client communication and ensure efficient service administration that supports seamless workshop operations while maintaining excellent customer satisfaction.
Matric qualification (a relevant technical / admin diploma advantageous).
Proven experience as a Service Administrator / Service Advisor within the automotive or dealership industry. Strong knowledge of job card systems invoicing costing and warranty procedures. Ability to liaise confidently with clients technicians and parts departments. Excellent administrative organisational and customer service skills with attention to detail.
Annually
Employment Type: Full-Time
Experience: years
Vacancy: 1