Job Description
As a signing clerk you will be one of the first line of contact liaison between our Firm and the client.
Key Duties and Responsibilities
- Able to communicate efficiently and professionally both orally and in writing.
- Contacting the clients telephonically and via email.
- Scheduling appointments for clients to sign transfer documents nationally.
- Responding to and answering emails and incoming calls.
- Explaining various signing instructions to clients.
- Explaining transfer documents to the client.
- Educating clients on various processes.
- Seeing the clients to sign transfer documents.
- Assisting Conveyancers and other team members with a broad scope of administrative as well as legal matters duties.
- Be proactive by following up on outstanding matters.
Education and Requirements
- Minimum of 2 years’ experience in the conveyancing field, especially transfers either as a candidate attorneys or as a professional assistant.
- Lexis Convey experience.
Behavioural Competencies and Soft Skills
- Attention to detail and an extremely organized nature.
- Be able to prioritise and diarise exceptionally well.
- Ability to interact with clients as well as range of different stakeholders and to provide excellent service.
- Eager to learn new skills and also to grow in the role.
- Team orientated to work within the existing team but also self-driven to work independently.