Signature Relationship Manager

Standard Bank Group; Cape Town; On-site; ZAR 900,000 - 1,800,000; Full time

Job summary

Standard Bank Group seeks an experienced relationship manager for Personal & Private Banking in Cape Town. You will manage a portfolio of Signature Banking clients, deliver tailored financial solutions, and build long-term relationships through high-touch engagement.

You will collaborate with product, credit, and investment teams to meet client needs, while ensuring regulatory compliance and ongoing client experience enhancements.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher) required.
• FAIS Representative certification mandatory.
• 7+ years in financial services with 5–7 years in relationship management/private banking.

Responsibilities

• Identify and convert new business opportunities through strategic networking.
• Maintain accurate client records and portfolios.
• Collaborate with internal product, credit, and investment specialists to deliver integrated financial strategies.
• Ensure solutions are aligned with regulatory requirements and client circumstances.
• Deliver high-touch service to retain and grow high-net-worth relationships.

Skills

Client relationship management

Financial analysis

Cross-functional collaboration

Business development

Credit structuring

Regulatory awareness

Education

FAIS aligned Degree in Business Commerce (NQF7 or higher)

FAIS Representative certification

Job description

Business Segment: Personal & Private Banking

To strategically grow, maintain, and retain a portfolio of Signature Banking clients, in alignment with the segment’s value propositions and initiatives, with a strong emphasis on delivering tailored financial solutions and fostering long-term client relationships. The role is focused on creating sustainable value for both the client and the bank through high-touch engagement, cross-functional collaboration, and proactive client service.

The role requires close collaboration with internal product, credit, and investment specialists to deliver integrated financial strategies aligned to each client’s unique circumstances. A strong awareness of market developments and regulatory requirements is essential to ensure that all solutions remain relevant and compliant. Responsibilities also include identifying and converting new business opportunities through strategic networking, maintaining accurate client records, and contributing to the continuous enhancement of the client experience.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)
• FAIS Representative certification is mandatory, in line with regulatory requirements.
• Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
• Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
• Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
• Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
• Proficient understanding of banking processes, financial acumen, and consumer banking products.

Additional Information

• Articulating Information &Providing Insights
• Interpreting Data &Examining Information
• Developing Expertise
• Producing Output
• Taking Action
• Banking Process & Procedures
• Commercial Acumen
• Product Knowledge (Consumer Banking)

Our Commitment to Diversity, Equity and Inclusion

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.