Showroom Manager - Pier14

homechoice; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African homeware retailer seeks a Retail Manager to oversee showroom operations in Gqeberha. The successful candidate will manage sales objectives and ensure exceptional customer service while maintaining stock control and employee training. Ideal applicants possess at least 5 years of retail experience, a relevant qualification, and strong leadership skills. Join us to lead and inspire a dedicated team in creating outstanding shopping experiences.

Qualifications

• Minimum of 5 years’ experience in retail management.
• Experience in the homewares retail industry is advantageous.
• Must work shifts, weekends, and public holidays.

Responsibilities

• Manage and oversee sales and operational efficiency.
• Ensure effective stock management and store security.
• Train and develop store staff to achieve business objectives.

Skills

Sales management

Team leadership

Customer service

Communication skills

Problem-solving

Education

Tertiary qualification in Sales & Marketing

Tools

MS Office

Job description

homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this ro

• leManage Sales and Operations: Oversee sales objectives and drive operational efficienc
• y.Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standard
• s.Clear Communication: Facilitate accurate and timely in-store communication across the showroo
• m.Cash Management: Oversee cash handling processes to ensure accuracy and accountabilit
• y.Promotions and Displays: Execute and implement monthly promotions and visual merchandising display
• s.Store Security: Safeguard store security and prioritize the well-being of staf
• f.Training and Development: Ensure category specialists are fully trained and equipped to excel in their role
• s.Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) target
• s.Customer Experience: Deliver a consistently exceptional customer experienc
• e.Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellation
• s.Maintain Cleanliness: Ensure showroom and back-of-house areas are well-maintained and orderl
• y.Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-makin
• g.People Management: Lead, motivate, and develop store staff to achieve business objective
• s.Project Management: Manage and implement key projects to support business growth and operational improvement

What you’ll need to do this r

• oleRelevant tertiary qualification (Sales & Marketin
• g).Minimum of 5 years’ working experience within retail indust
• ry.Working in the homewares retail industry would be highly advantageo
• us.Minimum of 5 years’ experience in leading a team within a sales target driven environme
• nt.Experience using MS Office packag
• es.Must be available to work shifts, weekends and public holida
• ys.Clear credit and criminal reco
• rd.Must not be currently debarred or declared not fit and proper in terms of the FAIS

Act
What we’ll love about

• youWe love your ethical approach, professionalism, and high-energy self-starter mind
• set.We love your planning, organizational skills, and customer-first attit
• ude.We love your natural leadership, mentoring, and ability to inspire oth
• ers.We love your drive to meet deadlines and targets with attention to det
• ail.We love your communication, motivation, and ability to engage at all lev
• els.We love your calm under pressure and effective stress managem
• ent.We love your adaptability, flexibility, and proactive approach to driving resu

Behaviors we love

love
Wow my cu

• stomerWalk in my customers’
• shoesDeliver on my pr
• omisesDeliver insight-led solutions my customer

s needTreat the business as

• my ownTake accounta
• bilityBe curious, creative & explore opportu
• nitiesDo it right & at the righ
• t timePlay as
• a teamBe h
• elpfulBe inc
• lusiveFind t
• he fun