Showroom Manager- Empangeni Shopping Centre (Empangeni)

HomeChoice Holdings Limited; Empangeni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Empangeni is seeking a Showroom Manager to oversee daily operations and drive sales at their showroom. The ideal candidate will have over 5 years of retail experience, strong leadership skills, and a relevant tertiary qualification. Responsibilities include managing sales, stock control, and team training. This role requires availability for shifts, weekends, and public holidays.

Qualifications

• 5+ years of experience in the retail industry.
• Experience in leading a team within a sales target driven environment.
• Availability to work shifts including weekends and public holidays.

Responsibilities

• Oversee sales objectives and drive operational efficiency.
• Ensure effective stock management.
• Facilitate accurate in-store communication.
• Manage cash handling processes.
• Execute monthly promotions and visual displays.
• Safeguard store security and staff well-being.
• Lead and develop store staff.
• Prepare performance reports.

Skills

Sales Management

Stock Control

Communication Skills

Cash Management

Team Leadership

Customer Experience

Education

Relevant tertiary qualification (Sales & Marketing)

Tools

MS Office

Job description

Job title : Showroom Manager- Empangeni Shopping Centre (Empangeni)

Job Location : KwaZulu-Natal, Empangeni

Deadline : December 05, 2025

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Description

The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this role

• Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
• Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication: Facilitate accurate and timely in-store communication across the showroom.
• Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
• Store Security: Safeguard store security and prioritize the well‑being of staff.
• Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience: Deliver a consistently exceptional customer experience.
• Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness: Ensure showroom and back‑of‑house areas are well‑maintained and orderly.
• Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision‑making.
• People Management: Lead, motivate, and develop store staff to achieve business objectives.
• Project Management: Manage and implement key projects to support business growth and operational improvements.

Requirements

What you’ll need to do this role

• Relevant tertiary qualification (Sales & Marketing).
• Minimum of 5 years’ working experience within retail industry.
• Working in the homewares retail industry would be highly advantageous.
• Minimum of 5 years’ experience in leading a team within a sales target driven environment.
• Experience using MS Office packages.
• Must be available to work shifts, weekends and public holidays.
• Clear credit and criminal record.
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act.

What we will love about you

• We love your ethical approach, professionalism, and high‑energy self‑starter mindset.
• We love your planning, organizational skills, and customer‑first attitude.
• We love your natural leadership, mentoring, and ability to inspire others.We love your drive to meet deadlines and targets with attention to detail.
• We love your communication, motivation, and ability to engage at all levels.
• We love your calm under pressure and effective stress management.
• We love your adaptability, flexibility, and proactive approach to driving results.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight‑led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun