Showroom Manager- Empangeni Shopping Centre

Homechoice; Empangeni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-known retail company in KwaZulu-Natal is seeking a candidate to manage the overall operations of their showroom. The role involves overseeing sales, stock management, cash handling, and training staff to achieve business objectives. Ideal candidates will demonstrate strong leadership and communication skills to deliver an exceptional customer experience.

Responsibilities

• Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
• Stock Control: Ensure effective stock management.
• Clear Communication: Facilitate accurate in-store communication.
• Cash Management: Oversee cash handling processes.
• Promotions and Displays: Execute monthly promotions.
• Store Security: Safeguard store security.
• Training and Development: Ensure category specialists are trained.
• Achieve Sales Targets: Drive monthly intake and NSV targets.
• Customer Experience: Deliver exceptional customer experience.
• Stockroom Management: Oversee stockroom operations.
• Maintain Cleanliness: Ensure areas are well-maintained.
• Reporting: Prepare and submit performance reports.
• People Management: Lead and develop store staff.
• Project Management: Manage key projects for growth.

Job description

Overview

The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this role

• Manage Sales and Operations : Oversee sales objectives and drive operational efficiency.
• Stock Control : Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication : Facilitate accurate and timely in-store communication across the showroom.
• Cash Management : Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays : Execute and implement monthly promotions and visual merchandising displays.
• Store Security : Safeguard store security and prioritize the well-being of staff.
• Training and Development : Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets : Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience : Deliver a consistently exceptional customer experience.
• Stockroom Management : Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness : Ensure showroom and back-of-house areas are well-maintained and orderly.
• Reporting : Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
• People Management : Lead, motivate, and develop store staff to achieve business objectives.
• Project Management : Manage and implement key projects to support business growth and operational improvements.