Showroom Manager - Bayside Mall

Homechoice; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading homewares retailer in Cape Town seeks a Showroom Manager to oversee showroom operations and drive sales efficiency. The ideal candidate has 5+ years in retail, proven leadership skills, and a customer-first attitude. Responsibilities include managing sales and stock, leading a team, and ensuring excellent customer experiences. A tertiary qualification in Sales/Marketing is required, and prior experience in homewares is a plus.

Qualifications

• Minimum of 5 years' experience in the retail industry.
• Experience in leading a sales-target-driven team.
• Clear credit and criminal record.

Responsibilities

• Oversee sales objectives and operational efficiency.
• Manage stock control and ensure effective management.
• Lead and develop store staff to meet business objectives.

Skills

Sales management

Team leadership

Customer service

Communication

MS Office proficiency

Education

Relevant tertiary qualification (Sales & Marketing)

Job description

Showroom Manager - Bayside Mall at homechoice

Join to apply for the Showroom Manager - Bayside Mall role at homechoice.

Description

The ideal candidate for this role will be responsible for the overall management and day‑to‑day operations of the homechoice showroom retail space.

What You Will Love Doing In This Role

• Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
• Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
• Clear Communication: Facilitate accurate and timely in‑store communication across the showroom.
• Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
• Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
• Store Security: Safeguard store security and prioritize the well‑being of staff.
• Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
• Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
• Customer Experience: Deliver a consistently exceptional customer experience.
• Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
• Maintain Cleanliness: Ensure showroom and back‑of‑house areas are well‑maintained and orderly.
• Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision‑making.
• People Management: Lead, motivate, and develop store staff to achieve business objectives.
• Project Management: Manage and implement key projects to support business growth and operational improvements.

Requirements

• Relevant tertiary qualification (Sales & Marketing).
• Minimum of 5 years' working experience within retail industry.
• Working in the homewares retail industry would be highly advantageous.
• Minimum of 5 years' experience in leading a team within a sales‑target‑driven environment.
• Experience using MS Office packages.
• Must be available to work shifts, weekends and public holidays.
• Clear credit and criminal record.
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act.

What We Will Love About You

• We love your ethical approach, professionalism, and high‑energy self‑starter mindset.
• We love your planning, organisational skills, and customer‑first attitude.
• We love your natural leadership, mentoring, and ability to inspire others.
• We love your drive to meet deadlines and targets with attention to detail.
• We love your communication, motivation, and ability to engage at all levels.
• We love your calm under pressure and effective stress management.
• We love your adaptability, flexibility, and proactive approach to driving results.

Behaviors we love

• Wow my customer
• Walk in my customers' shoes
• Deliver on my promises
• Deliver insight‑led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun

Work Level

Junior Management

Type

Permanent

Salary

Market Related

EE Position

Yes

Location

Blaauwberg