Shore Excursions Director - Guest Experience & Ops

Crew Life at Sea; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A cruise line operator based in Cape Town is seeking a Shore Excursions Manager to assist in planning and coordinating unique experiences for guests. Responsibilities include managing the shore excursion budget, training staff, and collaborating with other departments. Candidates should have at least 2 years of experience in the cruise industry and possess strong leadership and communication skills. A Bachelor’s degree in Hospitality Management or a related field is preferred.

Qualifications

• Minimum of 2 years of experience in a similar role in the cruise industry.
• Fluent in English, optional knowledge of other languages.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Assist in planning and coordinating shore excursions for guests.
• Train and supervise a team of shore excursion staff.
• Manage the shore excursion budget and monitor expenses.

Skills

Leadership

Communication Skills

Organizational Skills

Education

Bachelor's degree in Hospitality Management or related field

Job description

A cruise line operator based in Cape Town is seeking a Shore Excursions Manager to assist in planning and coordinating unique experiences for guests. Responsibilities include managing the shore excursion budget, training staff, and collaborating with other departments. Candidates should have at least 2 years of experience in the cruise industry and possess strong leadership and communication skills. A Bachelor’s degree in Hospitality Management or a related field is preferred.